Company
AmbulatoryServicesRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ambulatory Services Representative. Skills: coordinating all the functions and activities related to ambulatory patient access, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, administrative duties. coordinating all the functions and activities related to ambulatory patient access. front end customer service”
Industry & Context.
independent thinking; resolving customer issues; handle challenging situations
Must be able to maintain strict confidentiality of all personal/health sensitive information
What They're Looking For.
Must Have
Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet is required, Experience with standard hospital registration & billing systems or ability to learn such systems is also required
Nice to Have
Experience working in a clinical setting preferred
What You'll Do.
coordinating all the functions and activities related to ambulatory patient access, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.
), Reception & customer service, creating or verifying Master Patient Index (MPI), registration demographics, visit management, appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.
), insurance/coverage verification, co-payment collection, front-end review and correcting registration & insurance edits, pre-authorization, referral coordination and referral reconciliation, Referral work lists, Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.
), Other related duties as needed.
How You'll Work.
Communication Scope
Excellent English communication skills (oral and written); interpersonal skills
Full Job Description
**POSITION SUMMARY****:** The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). **Position:** Ambulatory Services Representative I **Department:** Ambulatory Float Pool **Schedule:** Part Time (Rotate Day/Evening, Per-Diem position which requires a minimum of two shifts per month Monday-Friday Regular business hours typically 8:00 am - 4:30 pm.) **ESSENTIAL RESPONSIBILITIES / DUTIES:** Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: * Reception & customer service * creating or verifying Master Patient Index (MPI) * registration demographics * visit management * appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) * insurance/coverage verification * co-payment collection * front-end review and correcting registration & insurance edits * pre-authorization, referral coordination and referral reconciliation * Referral work lists Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Other related duties as needed. **JOB REQUIREMENTS** **EDUCATION:** * Associates degree (or equivalent) or * HS/GED plus at least two years relevant experience. **EXPERIENCE** : * Experience working in a clinical setting preferred. **KNOWLEDGE AND SKILLS:** * Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and ex
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