AmbulatoryServicesRepresentative

**POSITION SUMMARY****:** The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). **Position:** Ambulatory Services Representative I **Department:** Ambulatory Float Pool **Schedule:** Part Time (Rotate Evening/Night, Per- Diem Position that requires working a minimum of two days per month including Monday and Friday from 8:30 am - 4:30 pm) **ESSENTIAL RESPONSIBILITIES / DUTIES:** Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: * Reception & customer service * creating or verifying Master Patient Index (MPI) * registration demographics * visit management * appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) * insurance/coverage verification * co-payment collection * front-end review and correcting registration & insurance edits * pre-authorization, referral coordination and referral reconciliation * Referral work lists Provides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Other related duties as needed. **JOB REQUIREMENTS** **EDUCATION:** * Associates degree (or equivalent) or * HS/GED plus at least two years relevant experience. **EXPERIENCE** : * Experience working in a clinical setting preferred. **KNOWLEDGE AND SKILLS:** * Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external