Ambulatory Service Representative II
AmbulatoryServiceRepresentativeII-FrontDesk(Part-Time25hours)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ambulatory Service Representative II - Front Desk (Part-Time 25 hours) at Ambulatory Service Representative II. Skills: patient access, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing, managed care, administrative duties. coordinating all the functions and activities related to patient access. front end customer service”
Industry & Context.
independent thinking; creativity when resolving customer issues; Ability to effectively handle challenging situations
What They're Looking For.
Must Have
HS/GED plus 3+ years relevant experience, Associates plus 1 year relevant experience, Bachelors degree, Excellent English communication skills (oral and written) and interpersonal skills, Demonstrated customer service skills, ability to use appropriate judgment, independent thinking and creativity when resolving customer issues, maintain strict confidentiality of all personal/health sensitive information, Ability to effectively handle challenging situations and to balance multiple priorities, computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required, Experience with standard hospital registration & billing systems or ability to learn such systems is also required
Nice to Have
Experience with medical billing or similar setting preferred
What You'll Do.
coordinating all the functions and activities related to patient access
front end customer service
insurance/coverage verification
appointment scheduling
billing and managed care
administrative duties
coordination of physician credentialing
handling phones & mail
Charge reconciliations
Billing and managed care functions
presentation software
managing physician & manager calendars
scheduling physician & managers’ administrative appointments
answering departmental calls
credentialing documents
Reception & customer service
creating or verifying Master Patient Index (MPI)
registration demographics
appointment scheduling
insurance/coverage verification
co-payment collection
front-end review and correcting registration & insurance edits
referral coordination and referral reconciliation
handling phones & mail
How You'll Work.
Communication Scope
Excellent English communication skills (oral and written); interpersonal skills
Full Job Description
**POSITION SUMMARY****:** The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). **Position: Administrative Assistant - Front Desk** **Department: Dermatology Clinic** **Schedule: Part Time** **ESSENTIAL RESPONSIBILITIES / DUTIES:** Focuses on one or more of the following areas, and provides support as needed to optimize daily flow: * Charge entry * Batch controls * Billing (TES) edits * Hold bill edits * Charge reconciliations Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.). Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations. Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering departmental calls, credentialing documents, etc. In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: * Reception & customer service * creating or verifying Master Patient Index (MPI) * registration demographics * visit management * appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) * insurance/coverage verification * co-payment collection * front-end review and correcting registration & insurance edits * pre-authorization, refe
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