Methodist Health System

Healthcare

AmbulatoryEpicTrainer

Dallas, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Ambulatory Epic Trainer at Methodist Health System. Skills: Epic Trainer, End-user training, Workflow analysis. Conduct one-on-one and classroom training. Provide ongoing training and assist end users”

What You'll Achieve.

Achieve the goal of providing training; Ensure a smooth Epic implementation and transition for end users; Optimize system use and workflow efficiency

Industry & Context.

Healthcare
Problems you'll solve

Ability to analyze highly complex systems and workflows; Ability to identify risks and issues and report to Team Lead, Manager or Director in a timely manner with resolution or recommended; Ability to identify and recommend solutions for new and unfamiliar challenges; Ability to analyze data, draw conclusions and interpret results; Troubleshooting issues

Eligibility Requirements

Must live in the DFW area, Able to travel to the Methodist hospitals and affiliated clinics for training and support

What They're Looking For.

Must Have

Credentialed in an Epic Application Module otherwise credentialed in primary Epic Application within first three months, Licensure as a Registered Nurse preferred - if licensed, maintains current licensure

Nice to Have

Bachelor's Degree in healthcare informatics, nursing, or other related field, Equivalent work experience in healthcare can replace the educational requirement, 1+ years of Epic Trainer experience, Previous Informatics experience, Experience with training during Epic implementation, Experience facilitating classroom and one-on-one learning in a clinical setting

What You'll Do.

Conduct one-on-one and classroom training

Provide ongoing training and assist end users

Serve as a point of contact for end users

Provide ongoing service relationships

Assist in reporting all issues

Round and support assigned hospital/clinic region

Assess educational needs and provide additional training

Facilitate classroom and one-on-one learning

Analyze highly complex systems and workflows

Communicate concepts to management and teams

Manage assigned tasks and activities

Use appropriate interpersonal skills

Collaborate and build consensus with stakeholders

Understand and adhere to operational standards

Identify risks and issues and report

Identify and recommend solutions

draw conclusions and interpret results

Works collaboratively with team members

Informs leadership of all events

Schedules and delivers Epic desktop and mobile application training

Provides go-live support

Provides at-the-elbow (ATE) support

Provides ongoing support to end-users

Manage many tasks at one time

Participates in implementation of system infrastructure changes

Present demonstrations of new functionalities

Adheres to the deployment of changes

Collaborate with members of the training team

Review education prior to deployment

Initiates and coordinates troubleshooting

Provide application troubleshooting support in Cherwell

Resolve the issue or forward it

Continually assesses education needs of self

Plans and contributes to formal and informal education

Accountable for your performance

Perform all other related duties as assigned

How You'll Work.

Team & Collaboration

Works collaboratively with team members; Collaborate with members of the training team; Collaborate and build consensus with stakeholders

Communication Scope

Excellent written, oral, instructional, presentation and interpersonal skills; Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

Process & Methodology

Conceptualize, plan, organize, coordinate, and manage the work assigned, Manage assigned tasks and activities associated with an intended outcome and timeline, Manage many tasks at one time, balancing priorities, deadlines and time

Full Job Description

**Hours of Work :** 40 **Days Of Week :** 5 **Work Shift :** **Job Description :** Your Job: * The Epic Trainer (ET) is to serve as an expert for Epic workflows and is responsible for conducting one on one and classroom training for clinical and non-clinical end users. * The ET will provide any ongoing training and assist end users with Epic training-related questions. * The ET will serve as a point of contact for end users and will work closely with the members of the Epic team to achieve the goal of providing training. * The ET will provide ongoing service relationships between the Health Informatics Training department and its direct application customers, and is a liaison to other departments and entities. They will assist in reporting all issues that arise during support to the respective HIs. * The ET must live in the DFW area and be able to travel to the Methodist hospitals and affiliated clinics for training and support. * Supports the mission, vision, values and strategic goals of Methodist Health System. Your Job Requirements: **_Education:_** * Bachelor's Degree in healthcare informatics, nursing, or other related field preferred. * Equivalent work experience in healthcare can replace the educational requirement. * Credentialed in an Epic Application Module preferred; otherwise credentialed in primary Epic Application within first three months. **_Licenses and/or Certifications:_** * Licensure as a Registered Nurse preferred - if licensed, maintains current licensure. **_Work Experience:_** * 1+ years of Epic Trainer experience is highly preferred. Your Job Responsibilities: **_Related Work Experience and Other Skills:_** * Previous Informatics experience and experience with training during Epic implementation preferred. * Routinely round and support your assigned hospital/clinic region. * Continually assesses educational needs and provides additional training based on hospital/clinic rounding based on Signal data and results shared from Epic’s productivi

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