AmbulatoryCareNavigator,Neurosurgery

**Department:** 02405 WFBMG Wake Forest Health Network: Greensboro Church Street - Surgery: Neurosurgery **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Full-Time, 40 hours **Pay Range** $38.20 - $57.30 erves as a liaison between the provider and patient between clinic visits. Communicates by phone (or in person if needed) when clinical concerns arise and provides transitional care after the patient visits the ED or hospital. Identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment as well as assists with identifying community resources. Meets weekly with the primary medical team to discuss current patients and identify new patients at risk for services. Participates in Transitional and Supportive Care rounds to help identify patients who are candidates for services. EDUCATION/EXPERIENCE: * Graduation from an accredited School of Nursing. BSN preferred with two years' experience as a Registered Nurse. * Case management experience preferred. * Bilingual preference with fluency in Spanish preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: * Current license as a Registered Nurse (RN) in the State of applicable state. ESSENTIAL FUNCTIONS: * Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards. * Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them. * Implements outreach efforts to establish and maintain positive working relationships with key community agencies. * Collects and maintains up to date and accurate program data and document