Lago
Retail
AmazonInventoryRecovery&UnfulfillableSpecialist
“Amazon Inventory Recovery & Unfulfillable Specialist at Lago. Skills: Amazon FBA inventory, Unfulfillable inventory management, Reimbursement recovery, Inventory reconciliation. Monitor unfulfillable inventory reports. Classify unfulfillable units”
What You'll Achieve.
Recover value from inventory exceptions; Recover revenue; Ensure reimbursements or replacements are received; Resolve stranded units to active status
Industry & Context.
Identify root causes; Resolve listing-side issues; Identify and document discrepancies
What They're Looking For.
Must Have
2+ years of hands-on experience managing Amazon FBA inventory operations (Seller Central or Vendor Central), Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management, Proficiency with Amazon's FBA inventory reports, reconciliation tools, and Seller Support case management, Excel or Google Sheets skills — ability to build and maintain reconciliation trackers and exception logs, High attention to detail and ability to manage multiple cases and SKUs simultaneously, Comfortable working independently with minimal supervision in a remote environment, written communication skills in English — able to write clear Seller Support cases and internal status updates
Nice to Have
Preferred Experience using third-party reimbursement or audit tools (e. g. , GETIDA, Helium 10, Seller Investigators), Familiarity with Amazon's reimbursement policies and claim windows for FBA lost, damaged, and inbound shipment claims, Experience working with multiple seller accounts or in an agency/managed services environment, Background in eCommerce operations, supply chain, or logistics, Experience building SOPs or process documentation for inventory exception workflows
What You'll Do.
Monitor unfulfillable inventory reports
Classify unfulfillable units
Coordinate removal orders
Identify units eligible for regrade
Maintain records of unfulfillable units
Build dashboards to report KPIs
Identify lost and damaged inventory
File and track claims with Amazon
Follow up on open claims
Maintain a claims log
Reconcile shipped quantities
Identify and document discrepancies
Submit research requests
Monitor stranded inventory reports
Resolve listing-side issues
Escalate unresolvable strandeds
Track stranded inventory aging
Audit reimbursement reports
Cross-reference reimbursement data
File manual reimbursement cases
Track reimbursement recovery amounts
How You'll Work.
Team & Collaboration
Coordinate with catalog or content teams; Escalate to Amazon Seller Support; Coordinate with account management; Coordinate with 3PL, prep centers, or direct suppliers
Communication Scope
written communication skills in English
Applying for this Amazon Inventory Recovery & Unfulfillable Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Lago?
Real rants from real employees. Read before you apply.