AM

AM-RCMServices

₹15–25L ~AI est. Noida, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“AM - RCM Services at AM. Skills: Team handling, AR experience, Denials management. Manage day to day operations of team members. Meet required service levels”

What You'll Achieve.

Meet required service levels; Meet quality and productivity; Maintain SLA target; Achieve desired KPIs

Industry & Context.

Eligibility Requirements

Work in night shifts, Operate office equipment, Work at computer terminal 6-8 hours, Function in environment with constant interruptions, Sit for prolonged periods, Lift and move material weighing up to 20 lbs, Experience elevated levels of stress

What They're Looking For.

Must Have

5 to 6 years of overall AR experience, minimum 2 years in team handling, Proficient computer skills, Extensive Knowledge on Denials management, Extensive Knowledge on A/R fundamentals, Hands on Experience in generating reports using MS Office Excel, Hands on Experience in generating reports using MS Office word, Hands on Experience in generating reports using MS power point, Willingness to work continuously in night shifts

What You'll Do.

Manage day to day operations of team members

Meet required service levels

Meet quality and productivity

Attrition and shrinkage management

Maintain SLA target on daily basis

Ensure all Company policies and procedures are implemented

log out & scheduled breaks

Compliance to Team Productivity Targets

Compliance to Process Adherence

Compliance to Usage of Software Tools

Compliance to Daily MIS tracking

Compliance to Absenteeism Control

Prepare schedules for the teams

Evaluate client calls

Provide feedback to team members

Act as a point of contact for resolution

Act as a point of contact for resolution

How You'll Work.

Team & Collaboration

Team Management; Conflict Management; Client Management

Communication Scope

Verbal communication; Written communication

Full Job Description

**About Us:** Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. **ESSENTIAL DUTIES AND RESPONSIBILITIES: ** **Note:** The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Eligibility Criteria: Any Graduation. 5 to 6 years of overall AR experience, out of which a minimum 2 years in team handling. Proficient computer skills. Extensive Knowledge on Denials management and A/R fundamentals. Excellent communication skills, both verbal and written. Strong leadership skills & Outstanding organizational skills. Hands on Experience in generating reports using MS Office Excel, word and MS power point. Willingness to work continuously in night shifts Key Responsibilities: Managing the day today operations of team members and meet the required service levels, quality and productivity. Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team. Ensure all Company policies and procedures are implemented consistently and fairly Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence Usage of Soft

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