AM
AM-RCMServices
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optimal for Mid candidates.
“AM - RCM Services at AM. Skills: AR experience, team handling, Denials management, A/R fundamentals, Team Management. Managing the day today operations of team members and meet the required service levels, quality and productivity. Attrition and shrinkage management”
What You'll Achieve.
meet the required service levels, quality and productivity; Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team
Industry & Context.
Willingness to work continuously in night shifts, Regular eye-hand coordination and manual dexterity is required to operate office equipment, The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required, At times, Team Members are subject to sitting for prolonged periods, Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs, Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines
What They're Looking For.
Must Have
5 to 6 years of overall AR experience, minimum 2 years in team handling, Proficient computer skills, Extensive Knowledge on Denials management and A/R fundamentals, Excellent communication skills, both verbal and written, leadership skills, Outstanding organizational skills, Hands on Experience in generating reports using MS Office Excel, word and MS power point, Willingness to work continuously in night shifts
What You'll Do.
Managing the day today operations of team members and meet the required service levels
quality and productivity
Attrition and shrinkage management
Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team
Ensure all Company policies and procedures are implemented consistently and fairly
log out & scheduled breaks of team members
Team Productivity Targets (Capacity Utilization)
Process Adherence Usage of Software Tools
Preparing schedules for the teams and ensuring attendance
Evaluating client calls
coaching and providing feedback
Acting as a point of contact for the resolution of
queries and complaints from external and internal clients
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management
Communication Scope
Excellent communication skills, both verbal and written
Full Job Description
**About Us:** Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. **ESSENTIAL DUTIES AND RESPONSIBILITIES: ** **Note:** The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Eligibility Criteria: Any Graduation. 5 to 6 years of overall AR experience, out of which a minimum 2 years in team handling. Proficient computer skills. Extensive Knowledge on Denials management and A/R fundamentals. Excellent communication skills, both verbal and written. Strong leadership skills & Outstanding organizational skills. Hands on Experience in generating reports using MS Office Excel, word and MS power point. Willingness to work continuously in night shifts Key Responsibilities: Managing the day today operations of team members and meet the required service levels, quality and productivity. Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team. Ensure all Company policies and procedures are implemented consistently and fairly Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence Usage of Soft
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