Uncommon Schools
Education
AlumniSuccessCoach
“Alumni Success Coach at Uncommon Schools. Skills: individualized coaching and advising, academic and personal success plans, college transitions support, resource connection, workshop facilitation, relationship building, collaboration, communication, outreach, caseload management, data utilization. Provide individualized coaching and advising to alumni on academics, time management, financial aid, college navigation, and personal development. Partner with students to create actionable academic a”
What You'll Achieve.
persist through graduation by providing individualized academic, financial, and personal support; help students access the resources they need to thrive; support first-generation college students and students from historically underserved communities as they pursue their post-secondary goals; Track and report postsecondary outcomes and trends to internal stakeholders
Industry & Context.
Must have a valid driver’s license and access to a personal vehicle for travel, Must be able to travel regularly to college campuses and schools throughout the assigned region, including up to 8 weeks per semester of travel, Must be able to stand or walk for extended periods and occasionally lift or carry materials weighing up to 40 pounds
What They're Looking For.
Must Have
Bachelor's degree required, 1-2 years of directly relevant experience in college success, college advising, college counseling, college admissions, or a related student support field, Knowledge of the college application process, FAFSA, CSS Profile, financial aid systems, and college enrollment practices, Familiarity with college academic policies and student support resources, communication and relationship-building skills with students, families, educators, and external partners, Ability to manage a large caseload while staying highly organized and detail-oriented, Comfort using data systems and digital tools to track progress and inform decision-making, Ability to work independently, adapt to changing student needs, and collaborate across teams, Deep commitment to educational equity and Uncommon Schools’ mission, Must have a valid driver’s license and access to a personal vehicle for travel, Must be able to travel regularly to college campuses and schools throughout the assigned region, including up to 8 weeks per semester of travel
Nice to Have
Master's degree preferred, 3-4 years of professional experience preferred, Experience supporting first-generation college students and/or students from urban school districts, Experience building partnerships with colleges, universities, or community organizations, strategic thinking and project management skills, Experience using student data and trends to inform outreach, advising, or program improvements
What You'll Do.
Provide individualized coaching and advising to alumni on academics
and personal development
Partner with students to create actionable academic and personal success plans
Support students through college transitions
including re-enrollment and transfer processes
Connect alumni to campus and community resources
mental health services
and study abroad opportunities
Lead workshops and participate in school-based programming to support students and families in understanding the Alumni Support Program
Build and maintain relationships with a caseload of 300+ alumni
Use multiple communication methods including phone calls
and in-person meetings to stay connected with students
Persistently and creatively engage alumni who may be difficult to reach
Maintain accurate records of student interactions
and outreach in alumni databases
Use data to prioritize outreach efforts and identify students who may need additional support
Track and report postsecondary outcomes and trends to internal stakeholders
Support alumni engagement efforts through events
and social media updates
Coordinate travel logistics for campus visits and school-based events as needed
How You'll Work.
Team & Collaboration
Serve as a key connector between alumni, school leaders, college counseling teams, and college administrators; Partner closely with college counseling staff to support graduating seniors transitioning into college; Collaborate with cross-regional Alumni Support Team members to provide coordinated support for students; Develop relationships with college and university staff to help address barriers impacting student persistence and success; Partner with families and trusted adults to help students navigate academic or financial challenges; Share timely updates with school teams and stakeholders to ensure coordinated student support; Collaborate across teams
Communication Scope
communication and relationship-building skills with students, families, educators, and external partners
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