Uncommon Schools

Education

AlumniSuccessCoach

$61–72k Rochester, New York, United States FULL TIME Remote Friendly
The Brief

“Alumni Success Coach at Uncommon Schools. Skills: individualized coaching and advising, academic and personal success plans, college transitions support, resource connection, workshop facilitation, relationship building, collaboration, communication, outreach, caseload management, data utilization. Provide individualized coaching and advising to alumni on academics, time management, financial aid, college navigation, and personal development. Partner with students to create actionable academic a”

What You'll Achieve.

persist through graduation by providing individualized academic, financial, and personal support; help students access the resources they need to thrive; support first-generation college students and students from historically underserved communities as they pursue their post-secondary goals; Track and report postsecondary outcomes and trends to internal stakeholders

Industry & Context.

Education
Eligibility Requirements

Must have a valid driver’s license and access to a personal vehicle for travel, Must be able to travel regularly to college campuses and schools throughout the assigned region, including up to 8 weeks per semester of travel, Must be able to stand or walk for extended periods and occasionally lift or carry materials weighing up to 40 pounds

What They're Looking For.

Must Have

Bachelor's degree required, 1-2 years of directly relevant experience in college success, college advising, college counseling, college admissions, or a related student support field, Knowledge of the college application process, FAFSA, CSS Profile, financial aid systems, and college enrollment practices, Familiarity with college academic policies and student support resources, communication and relationship-building skills with students, families, educators, and external partners, Ability to manage a large caseload while staying highly organized and detail-oriented, Comfort using data systems and digital tools to track progress and inform decision-making, Ability to work independently, adapt to changing student needs, and collaborate across teams, Deep commitment to educational equity and Uncommon Schools’ mission, Must have a valid driver’s license and access to a personal vehicle for travel, Must be able to travel regularly to college campuses and schools throughout the assigned region, including up to 8 weeks per semester of travel

Nice to Have

Master's degree preferred, 3-4 years of professional experience preferred, Experience supporting first-generation college students and/or students from urban school districts, Experience building partnerships with colleges, universities, or community organizations, strategic thinking and project management skills, Experience using student data and trends to inform outreach, advising, or program improvements

What You'll Do.

Provide individualized coaching and advising to alumni on academics

and personal development

Partner with students to create actionable academic and personal success plans

Support students through college transitions

including re-enrollment and transfer processes

Connect alumni to campus and community resources

mental health services

and study abroad opportunities

Lead workshops and participate in school-based programming to support students and families in understanding the Alumni Support Program

Build and maintain relationships with a caseload of 300+ alumni

Use multiple communication methods including phone calls

and in-person meetings to stay connected with students

Persistently and creatively engage alumni who may be difficult to reach

Maintain accurate records of student interactions

and outreach in alumni databases

Use data to prioritize outreach efforts and identify students who may need additional support

Track and report postsecondary outcomes and trends to internal stakeholders

Support alumni engagement efforts through events

and social media updates

Coordinate travel logistics for campus visits and school-based events as needed

How You'll Work.

Team & Collaboration

Serve as a key connector between alumni, school leaders, college counseling teams, and college administrators; Partner closely with college counseling staff to support graduating seniors transitioning into college; Collaborate with cross-regional Alumni Support Team members to provide coordinated support for students; Develop relationships with college and university staff to help address barriers impacting student persistence and success; Partner with families and trusted adults to help students navigate academic or financial challenges; Share timely updates with school teams and stakeholders to ensure coordinated student support; Collaborate across teams

Communication Scope

communication and relationship-building skills with students, families, educators, and external partners

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