State Street

Financial Services

AlternativeOpsTransferAgency,SeniorAssociate

$52–94k Quincy, Massachusetts, United States FULL TIME Remote Friendly
The Brief

“Alternative Ops Transfer Agency, Senior Associate at State Street. Skills: Transfer Agency, Client Relationship Management, Team Management, AML, Fund Administration. Oversight of the Transfer Agency client service team. Management of client relationships”

What You'll Achieve.

Ensure policies and procedures are followed; Apply best practices; Create greater efficiencies and productivity; Support business growth; Ensure all fund activity is recorded accurately and in line with agreed Policies and Procedures; Drive the zero error policy

Industry & Context.

Financial Services
Problems you'll solve

Technical issues; Enhancements to create greater efficiencies and productivity; Identify gaps in internal key controls; Close gaps

What They're Looking For.

Must Have

2+ years of AML and regulations impacting the industry, 2+ years of experience, 4+ years Fund Administration experience, 2+ years people management experience, Experience managing client relationships, Hedge fund of Transfer Agency Experience, Proficient in Microsoft Office applications, in particular Excel

Nice to Have

Knowledge of Transfer Agency policies and procedures and the use of ISS (AIS’s Enterprise wide Investor Services System), Knowledge of Private Equity (P/E) funds

What You'll Do.

Oversight of the Transfer Agency client service team

Management of client relationships

Point of escalation for technical issues

Ensure policies and procedures are followed

Enhance efficiencies and productivity

Support business growth through onboarding of new clients

Foster a continuous learning environment

Manage key priorities on a daily basis

Managing team resources including recruitment of new staff

Effective management of the team and all associated HR Policies

performance and career developments

Building and maintaining client relationships through regular meetings

Ensuring effective communication and client satisfaction

Act as point of contact for client escalation

Final sign off on internal (e. g. NAV)

client and investor reporting

Ensure all fund activity is recorded accurately and in line with agreed Policies and Procedures

Take full ownership on daily

cash and trade reconciliations

Proactively identify gaps in internal key controls

Work with wider TA manager/director group to close gaps

Promote a risk awareness culture within the team to drive the zero error policy

Participate in department wide training efforts

Draft and deliver training course

Facilitate ‘on the job’ training for Senior Associates

How You'll Work.

Team & Collaboration

Oversight of the Transfer Agency client service team; Work with wider TA manager/director group to close gaps; Participate in department wide training efforts; Facilitate ‘on the job’ training for Senior Associates

Communication Scope

Effective communication; Draft and deliver training course

Process & Methodology

Planning teamwork, Managing team resources

Free ATS check

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