AlternativeOpsFundAccounting-Manager

**Who we are looking for:** This role requires strong client-facing experience, excellent communication skills, and a solid understanding of custody operations. * Proven experience in a client-facing role * Strong verbal and written communication skills, with excellent command of English * Ability to work collaboratively with a wide range of internal and external stakeholders * Knowledge of computer systems, financial operations, global custody, and offshore funds * Additional product knowledge is an advantage **What you will be responsible for:** **_Managing Operations_** * The Custody team oversees trade processing and settlement, cash management, and reporting. Officers/Managers ensure seamless service delivery and require strong knowledge of the trade life cycle, processing, settlement, reasons for trade failure, global markets, and depositories. Familiarity with SWIFT messages, security identification, and trade transaction types is essential. * Officers/Managers supervise exception and inquiry resolution in trade and cash activities, communicate effectively with all stakeholders, and review transactions based on risk and value. They manage client transitions, including staffing, training, monitoring progress, identifying issues, and approving go-live decisions. Coordination with internal and external auditors, adherence to compliance procedures, and timely issue escalation are mandatory. * Continuous process improvement, cross-training, backup procedure familiarity, and deadline management are expected. Officers take ownership of resolution, consult managers when necessary, and aim for operational efficiency, accuracy, and completeness in all tasks. ii) **_Service Delivery & Service Quality_** * Follow AIS internal controls. * Meet monthly and quarterly client deliverables. * Guide the team through challenges. * Identify and escalate suspicious transactions per policy. * Perform error analysis, define and implement corrective actions. * Drive continuous qualit