State Street

AlternativeOpsDerivatives&CollateralManagement,Associate2

Hangzhou, China FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Alternative Ops Derivatives & Collateral Management, Associate 2 at State Street. Skills: ETF servicing, fund operations, operational judgment, problem-solving skills, manage tasks with minimal supervision, accurate execution, effective issue resolution, maintaining service quality, resolving operational issues, continuous improvement. Perform end‑to‑end daily ETF servicing tasks, including ETF basket processing, ETF order activities and related reporting.. Monitor delivery timelines and ensure ”

What You'll Achieve.

stable and timely delivery of ETF operational services; accurate execution; effective issue resolution; managing operational risk; meeting client expectations; maintaining service quality; resolving operational issues; supporting continuous improvement

Industry & Context.

Problems you'll solve

problem-solving skills; Effective problem‑solving and analytical skills; Investigate, analyze and resolve operational issues

What They're Looking For.

Must Have

2–4 years of experience in ETF servicing or fund operations, Ability to independently resolve operational issues and client queries, written and verbal communication skills in English

Nice to Have

Good understanding of ETF products and operational lifecycle is a plus

What You'll Do.

Perform end‑to‑end daily ETF servicing tasks

including ETF basket processing

ETF order activities and related reporting.

Monitor delivery timelines and ensure all assigned tasks are completed accurately and on time.

analyze and resolve operational issues

escalating appropriately when required.

Coordinate with internal teams (e. g. Fund Accounting) to resolve exceptions.

process changes and onboarding of new funds or products.

Ensure compliance with operational controls

procedures and risk management standards.

Provide guidance and support to junior team members as needed.

How You'll Work.

Team & Collaboration

Coordinate with internal teams (e. g. Fund Accounting) to resolve exceptions.; Collaborative team mindset

Communication Scope

written and verbal communication skills in English; Clear, professional communication

Full Job Description

**Who we are looking for:** We are looking for candidates with hands‑on experience in ETF or fund operations who can independently handle day‑to‑day ETF servicing activities. The ideal candidate demonstrates strong operational judgment, problem‑solving skills, and the ability to manage tasks with minimal supervision. **Why this role is important to us:** The ETF Associate 2 role is a key contributor to the stable and timely delivery of ETF operational services. As client complexity and product volumes increase, accurate execution and effective issue resolution are critical to managing operational risk and meeting client expectations. In this role, you are responsible for maintaining service quality, resolving operational issues, and supporting continuous improvement within the ETF servicing process. **What you will be responsible for:** As an ETF Associate 2, you will take ownership of daily ETF operational activities, including: * Perform end‑to‑end daily ETF servicing tasks, including ETF basket processing, ETF order activities and related reporting. * Monitor delivery timelines and ensure all assigned tasks are completed accurately and on time. * Investigate, analyze and resolve operational issues, escalating appropriately when required. * Coordinate with internal teams (e.g. Fund Accounting) to resolve exceptions. * Support BUAT testing, process changes and onboarding of new funds or products. * Ensure compliance with operational controls, procedures and risk management standards. * Provide guidance and support to junior team members as needed. **What we value:** * Strong sense of ownership and accountability * Attention to detail and control awareness * Effective problem‑solving and analytical skills * Clear, professional communication * Collaborative team mindset **Education & Preferred Qualifications:** * Bachelor’s degree or above * 2–4 years of experience in ETF servicing or fund operations * Ability to independently resolve operational issues and client qu

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