AlterationsAssociate

Salary Range $25.64 - $32.05* **_Job Description:_** **WHO WE ARE:** Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. **YOU WILL BE:** The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. **WHAT YOU WILL DO:** • Model all Saks Fifth Avenue Customer Service Principles. • Focus on achieving and exceeding individual performance and productivity goals. • Maintain a consistent high level of customer service by creating and developing excellent customer relationships. • Follow all Saks Fifth Avenue policies and procedures. • Follow all alteration workroom policies and Tailor procedures. • Ability to utilize expertise to make alterations decisions during customer fittings. • Focus on all efforts on providing an exceptional customer experience. • Maintain a clean and safe work environment. • Support company/store and department initiatives. • Ad hoc responsibilities as needed • A towering strength at winning over an audience with their perspective • You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization • Generates a variety of approaches to problem solving including new and novel ideas **WHAT YOU WILL BRING:** • Minimum 3 years’ fitting and tailoring experience in high-end merchandise • Ability to fit and perform alterations