Medica
Healthcare
AllocationCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Allocation Coordinator at Medica. Skills: Allocation, Service Delivery, Reporting. Distribute X-rays, CT & MRI scans. Maximise exam reporting volume”
What You'll Achieve.
Ensure reports are correctly prioritised; Ensure key metrics are delivered
Industry & Context.
Pro-active problem-solver
Working on a rota basis, Including weekends, Including evenings
What They're Looking For.
Must Have
Administration skills, IT literacy, Service Delivery experience, Customer focus, Multi-tasking ability, Data manipulation experience, Excel proficiency, Pro-active problem-solver, Complaint management experience, Working towards targets/KPIs, Ability to work under pressure, High level of accuracy, Attention to detail, Excellent verbal communication, Excellent written communication, Good organisational skills, Comfortable in fast-paced environment
What You'll Do.
Maximise exam reporting volume
Utilise rostered reporters
Contact non-rostered reporters
Monitor and track reporting
Minimise impact of dropped sessions
Fix issues with exams
Liaise with PACS team
Ensure key metrics are delivered
Provide feedback on capacity
Provide feedback on demand
Provide feedback on panel suitability
Provide workflow assistance
Assist with 4 hour service
Assist with 24 hour service
Maintain professional relationships
How You'll Work.
Team & Collaboration
Service Delivery team; Other teams in Service Delivery
Communication Scope
Verbal communication; Written communication; Composing emails
Full Job Description
Allocation Coordinator “Office Administrator, Medical Administrator, Medical Coordinator, Support Administrator” Salary: £26,277.50 p/a dependent on experience 37.5 hours per week. Hybrid working - Working on a rota basis including weekends and evenings. Job Role: This is an exciting time to join the UK’s largest Private Healthcare Teleradiology company based in Hastings, East Sussex. As an Allocation Coordinator you will be working within the Service Delivery team to assign exams across the Elective service line and ensure reports are correctly prioritised. Key responsibilities: * Distribute X-rays, CT & MRI scans (exams) on the Elective service to the most appropriate reporters according to clinical specialism and urgency of exam. * Maximise the volume of exams we can successfully report each day by fully utilising all rostered reporters and contacting those not rostered to encourage the picking up of additional sessions. * Monitor and track reporting of exams to minimise the impact of dropped sessions. * Fix any issues with exams and re-allocate, liaising with the hospital PACS team if any need action from the customer side. * Proactive service management to ensure key metrics are delivered. * Provide feedback on capacity, demand and panel suitability. * Provide workflow assistance to reporters as required. * Assist with the 4 hour and 24 hour service alongside other teams in Service Delivery. * Maintain professional relationships with reporters. Who we are: Medica is the UK’s largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 200 Head Office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We celebrate difference and encourage everyone to be themselves at work. Join us today! ## Requirements Re
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