Four Seasons
Hospitality
AllDayDiningRestaurantHostess
Neural analysis suggests this role is
optimal for Mid+ candidates.
“All Day Dining Restaurant Hostess at Four Seasons. Skills: Guest relations, Restaurant operations. Greet and welcome guests. Assist with coats”
What You'll Achieve.
Increase revenue
Industry & Context.
Resolve issues
What They're Looking For.
Must Have
1-2 years F&B experience, Computer equipment operation, Food & beverage systems operation
Nice to Have
Luxury hotel experience
What You'll Do.
Greet and welcome guests
Escort guests to tables
Manage reservation inquiries
Maintain reservation records
Optimize seating plan
Seat guests at appropriate tables
Handle special seating requests
Present menus to guests
Provide information about specials
Answer menu questions
Act as liaison between guests and staff
Convey special requests to kitchen
Convey dietary restrictions to kitchen
Inform guests about waiting times
Inform guests about service delays
Assist serving staff during busy periods
Ensure guest needs are met
Ensure host station is clean
Ensure waiting area is clean
Monitor table cleanliness
Address guest concerns
Address guest complaints
Resolve issues to guest satisfaction
Report feedback to management
Promote special promotions
Assist in closing restaurant
Organize reservations for next day
Coordinate with kitchen staff
Coordinate with service staff
Ensure smooth transition between shifts
How You'll Work.
Team & Collaboration
Coordinate with kitchen; Coordinate with service staff
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity. **What will you do** * **Greet and Welcome Guests:** Provide a warm and friendly welcome to guests as they arrive at the restaurant, assist with coats, and escort them to their tables. * **Reservation Management:** Manage reservation inquiries, take bookings, and maintain an organized record of reservations. Ensure that t
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