Mattel
Retail
AlertSiteEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“AlertSite Engineer at Mattel. Skills: AlertSite administration, web and API performance monitoring, scripting or automation for monitoring integration. Manage and optimize AlertSite by SmartBear for web and API performance monitoring. Ensure continuous application visibility, user experience tracking, and operational reliability through proactive maintenance and upgrades”
What You'll Achieve.
track SLAs and response times; ensure continuous application visibility, user experience tracking, and operational reliability
Industry & Context.
problem-solving skills; analyze synthetic and real-user data to identify trends and performance issues
What They're Looking For.
Must Have
Bachelor’s degree in IT or related discipline, 9+ years of experience administering AlertSite or similar monitoring tools, Understanding of APIs, HTTP protocols, and performance testing, Experience with scripting or automation for monitoring integration, problem-solving and communication skills
Nice to Have
Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves
What You'll Do.
Manage and optimize AlertSite by SmartBear for web and API performance monitoring
Ensure continuous application visibility
user experience tracking
and operational reliability through proactive maintenance and upgrades
Configure and maintain AlertSite monitors for applications and APIs
and reports to track SLAs and response times
Integrate AlertSite with automation
Analyze synthetic and real-user data to identify trends and performance issues
Maintain SOX-compliant documentation and audit reporting
Collaborate with application and NOC teams to address alerts and incidents
and best practices for ongoing support
How You'll Work.
Team & Collaboration
Collaborate with application and NOC teams to address alerts and incidents; Being a part of Mattel means being part of one team with shared values and common goals; working closely together always brings better results; Partnership is our process
Communication Scope
communication skills
Full Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team: The Opportunity: Summary The AlertSite Engineer manages and optimizes AlertSite by SmartBear for web and API performance monitoring. The role ensures continuous application visibility, user experience tracking, and operational reliability through proactive maintenance and upgrades. Key Responsibilities * Configure and maintain AlertSite monitors for applications and APIs. * Develop dashboards, alerts, and reports to track SLAs and response times. * Integrate AlertSite with automation, analytics, and ITSM platforms. * Analyze synthetic and real-user data to identify trends and performance issues. * Maintain SOX-compliant documentation and audit reporting. * Collaborate with application and NOC teams to address alerts and incidents. * Document processes, integrations, and best practices for ongoing support. Qualifications * Bachelor’s degree in IT or related discipline. * 9+ years of experience administering AlertSite or similar monitoring tools. * Understanding of APIs, HTTP protocols, and performance testing. * Experience with scripting or automation for monitoring integration. * Strong problem-solving and communication skills. What Your Impact Will Be: ## Qualifications What We’re Looking For: * Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. ## Additional Information Don’t meet every single requirement? At Mattel, we are dedicated
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