Hy-Vee
AislesOnlineShopper
“Aisles Online Shopper at Hy-Vee. Skills: Customer service, Grocery selection, Order fulfillment. Provide prompt, efficient, friendly customer service. Exhibit caring, concern, patience in customer interactions”
Industry & Context.
Ability to identify problems; Ability to develop solutions; Ability to execute solutions
Night shifts required, Weekend shifts required, Physically able to perform medium work, Occasionally lifting or carrying objects of no more than 50 pounds, Frequent standing, Frequent walking, Frequent lifting/carrying of objects of no more than 25 pounds, Stooping, Kneeling, Reaching, Handling, Grasping, Feeling, Talking, Hearing, Repetitive motions, Work in a retail store setting, Exposure to dust, Exposure to noise, Exposure to temperature extremes, Possible hazards from moving equipment, Possible electrical shock, Constant pressure to meet deadlines, Handle multiple projects in a day, Fast-paced work environment, Pre employment drug screen required
What They're Looking For.
Must Have
Ability to identify problems, Ability to develop solutions, Ability to execute solutions, Ability to substitute products for customers, Ability to work independently, Ability to complete daily workload with limited supervision
What You'll Do.
friendly customer service
patience in customer interactions
Treat customers as most important people
Smile and greet customers
Address customers by name
Escort customers to products
Secure out-of-reach products
Load or unload heavy items
Note and pass along customer suggestions
Enhance shopping experience
Answer telephone promptly
Answer emails promptly
helpful service to callers
Accurately select groceries ordered online
Select highest quality produce
Select other fresh products
Adhere to company policies
Adhere to store guidelines
Report to work on time
Tender customer orders through POS
Charge customer's credit card
Place gathered orders in storage
Retrieve orders from storage
Ensure products maintain proper temperature
Place orders in holding area
load groceries into customer vehicle
Monitor incoming online orders
How You'll Work.
Communication Scope
Good verbal communication skills; Good written communication skills
Applying for this Aisles Online Shopper role?
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