Hy-Vee
AislesOnlineServiceLead
“Aisles Online Service Lead at Hy-Vee. Skills: Customer service, Labor management, Operations management. Adheres to company policies. Reports to work on time”
Industry & Context.
Ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.
Must be physically able to exert up to 50 pounds of force exert up to 20 pounds of force and exert up to 10 pounds of force constantly to move objects., Must be able to be on feet (standing and walking) for 6-8 hours a day., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This is a fast paced work environment and will require some pressure to meet deadlines., This position involves exposure to dirt, dust, noise, temperature extremes, dampness, vibrations, equipment movement hazards (pallet jack), cleaning chemicals/solvents and electrical shock., Has access to confidential information including sales reports and possibly profit & loss reports., Has occasional contact with federal or state regulatory agencies regarding inspections., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Ability to use logical or scientific thinking to solve problems, Ability to do arithmetic, Algebraic and Geometric calculations
Nice to Have
6-months to 1-year similar or related job experience
What You'll Do.
Adheres to company policies
Reports to work on time
Answers telephone promptly
Provides friendly service
Maintains positive atmosphere
Provides prompt customer service
Greets employees friendly
Learns customer names
Handles customer complaints
Supervises and directs employees
Organizes and plans labor
Maintains quality control
Communicates with supervisors
Responds to employee questions
Attends and participates meetings
Maintains employee records
How You'll Work.
Team & Collaboration
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.; Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.; Has daily contact with customers, employees, suppliers/vendors, and the general public.
Communication Scope
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.; Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.; Responds to questions and issues from employees and customers.
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