Hy-Vee

AislesOnlineServiceLead

Sioux Falls, South Dakota, United States PART TIME
The Brief

“Aisles Online Service Lead at Hy-Vee. Skills: Customer service, Labor management, Operations management. Adheres to company policies. Reports to work on time”

Industry & Context.

Problems you'll solve

Ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.

Eligibility Requirements

Must be physically able to exert up to 50 pounds of force exert up to 20 pounds of force and exert up to 10 pounds of force constantly to move objects., Must be able to be on feet (standing and walking) for 6-8 hours a day., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This is a fast paced work environment and will require some pressure to meet deadlines., This position involves exposure to dirt, dust, noise, temperature extremes, dampness, vibrations, equipment movement hazards (pallet jack), cleaning chemicals/solvents and electrical shock., Has access to confidential information including sales reports and possibly profit & loss reports., Has occasional contact with federal or state regulatory agencies regarding inspections., Employment is contingent upon the successful completion of a pre employment drug screen.

What They're Looking For.

Must Have

Ability to use logical or scientific thinking to solve problems, Ability to do arithmetic, Algebraic and Geometric calculations

Nice to Have

6-months to 1-year similar or related job experience

What You'll Do.

Adheres to company policies

Reports to work on time

Answers telephone promptly

Provides friendly service

Maintains positive atmosphere

Provides prompt customer service

Greets employees friendly

Learns customer names

Handles customer complaints

Supervises and directs employees

Organizes and plans labor

Maintains quality control

Communicates with supervisors

Responds to employee questions

Attends and participates meetings

Maintains employee records

How You'll Work.

Team & Collaboration

Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.; Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.; Has daily contact with customers, employees, suppliers/vendors, and the general public.

Communication Scope

Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.; Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.; Responds to questions and issues from employees and customers.

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