Hy-Vee
AislesOnlineServiceLead
“Aisles Online Service Lead at Hy-Vee. Skills: Customer service, Employee supervision. Adhere to company policies. Report to work on time”
Industry & Context.
Logical thinking; Scientific thinking
Night shifts required, Weekend shifts required, Exert up to 50 pounds, Exert up to 20 pounds, Exert up to 10 pounds, Standing and walking 6-8 hours, Vision requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dirt, Exposure to dust, Exposure to noise, Exposure to temperature extremes, Exposure to dampness, Exposure to vibrations, Equipment movement hazards, Exposure to cleaning chemicals, Exposure to solvents, Exposure to electrical shock, Pre employment drug screen
What They're Looking For.
Must Have
High school graduate or equivalent education, 6-months to 1-year similar or related job experience
What You'll Do.
Adhere to company policies
Report to work on time
Answer telephone promptly
Provide friendly service
Maintain positive atmosphere
Provide prompt service
Treat customers as most important
Smile and greet employees
Address customers by name
Assist in customer relations
Handle customer complaints
Supervise and direct employees
Organize and plan labor
Maintain in-house quality control
Communicate with supervisors
Respond to employee questions
Respond to customer questions
Attend and participate in meetings
Maintain employee records
Document employee interactions
Perform other job duties
Complete special projects
Complete performance reviews
Participate in productivity reviews
How You'll Work.
Team & Collaboration
Flexibility and teamwork
Communication Scope
Customer interactions
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