Boeing India Private Limited
aerospace
AirframeServiceEngineeringManager
“Airframe Service Engineering Manager at Boeing India Private Limited. Skills: Airframe Service Engineering, in-service issues resolution, customer service requests, service related problems, structural repair manuals, suspect discrepancy reports related to Airframe structural repairs, leading fast paced teams, managing teams for the resolution of airline customers' in-service engineering issues, managing teams in aerospace domain, advising and mentoring staff members, coordinating and communicat”
What You'll Achieve.
meet schedules; increase operational safety and reliability
Industry & Context.
expeditiously resolve customer Service Requests (SRs); report, analyze, and resolve safety events and issues.; mitigate and prevent future Service Requests (SRs) and increase operational safety and reliability by developing/adding repairs to the Structural Repair Manual (SRM) and completing Service Related Problems (SRPs).; resolution of airline customers' in-service engineering issues.; resolve technical or operational problems.; Committed to finding a way to resolve problems
Ability to work variable and/or rotating schedule., Employer will not sponsor applicants for employment visa status.
What They're Looking For.
Must Have
at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”, Experience working with airplane structural design and/or analysis., Ability to work variable and/or rotating schedule., Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time zones., Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment., Must be able to work collaboratively with cross-functional teams within Boeing and external partners., Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects., Proactively seek information and direction to successfully complete the statement of work., Committed to finding a way to resolve problems and keep commitments., Must be flexible, with a high tolerance for organizational complexity and ability to work with team members across different cultures and time-zones., Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects., Demonstrate written, verbal and interpersonal communication skills., Be fluent in written and spoken English, and have high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work.
Nice to Have
Previous experience leading or managing teams in a customer support engineering organization is desired., Experience providing customer support services to airlines., Familiarity with FAA/EASA transport airplane structural regulations.
What You'll Do.
Manage engineers performing Structural Design and Analysis of Boeing commercial airplanes.
customer service interface
structural damage tolerance analysis
operational safety assessment
Develops and executes projects and process plans
implements policies and procedures and sets operational goals.
Acquires resources for projects and processes
provides technical management of suppliers and leads process improvements.
Develops and maintains relationships and partnerships with customers
Provides oversight and approval of technical approaches
products and processes.
develop and motivate employees
How You'll Work.
Team & Collaboration
interact with other service engineering and design/specialized engineering teams, field service teams and maintenance teams, Fleet Chief Offices, U. S. and International commercial customers/suppliers, and regulatory agencies.; coordinating and communicating regularly with experts in Boeing organizations around the world.; work collaboratively with cross-functional teams within Boeing and external partners.; Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.; work with team members across different cultures and time-zones.; Develop and maintain relationships / partnerships with customers, stakeholders, peers, and partners to develop collaborative plans and execute on projects.
Communication Scope
excellent communication and relationship-building skills; Demonstrate written, verbal and interpersonal communication skills.; Be fluent in written and spoken English; high degree of proficiency with MS Office tools to prepare comprehensive reports, presentations, proposals, and Statements of Work.
Process & Methodology
project management, Develops and executes projects and process plans, Acquires resources for projects and processes, develop collaborative plans and execute on projects
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