Qantas Group
Airlines/Aviation
AircrewScheduler
“Aircrew Scheduler at Qantas Group. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement, Scheduling, Rostering, Operations support. Short-term planning and assigning of duties to London-based crew. Managing day-of-operation changes”
What You'll Achieve.
Support the flying program; Report appropriately to Management; Meet agreed customer service delivery standards; Provide feedback to Management for continuous improvement; Contribute to a culture focused on operational performance, productivity, cost, revenue, customer experience and safety
Industry & Context.
Good judgment and reasoning for problem-solving; Develop solutions
Right to live and work in the UK
What They're Looking For.
Must Have
Experience using online rostering systems, Prior experience in a similar scheduling support or operations role, Ability to work effectively in globally distributed teams across time zones, Good judgment and reasoning for problem-solving, Verbal and written communication skills, Comfortable working independently, as well as part of a small team, Confident to speak up and challenge the status quo, Ability to manage competing stakeholder interests and make sound decisions under pressure, High levels of initiative, flexibility, and motivation, Microsoft Office skills, Willingness to learn new software/systems, Commitment to continuous improvement and personal development, Right to live and work in the UK
What You'll Do.
Short-term planning and assigning of duties to London-based crew
Managing day-of-operation changes
Communicating roster changes
Supporting a high-performing
Monitor operational resources
professional roster notifications
Act as a point of contact for crew notifications
Maintain awareness of operational conditions and crew/resource availability
financial and operational requirements
Evaluate and advise on crew resource levels for demand
day-of-operation needs and ad-hoc scheduling requests
Meet agreed customer service delivery standards
Provide base operations support
including administrative tasks
develop solutions and provide feedback to Management
Contribute to a culture focused on operational performance
customer experience and safety
Ensure safe work practices and compliance with Qantas and Qantas UK policies
How You'll Work.
Team & Collaboration
Work closely with our Sydney IOC team; Ability to work effectively in globally distributed teams across time zones; Working independently, as well as part of a small team; Manage competing stakeholder interests
Communication Scope
Verbal and written communication skills; Roster notifications (face‑to‑face, phone, electronic, written)
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