Amazon.com Services LLC
Corporate Operations, Supply Chain Management, transportation and logistics
AircraftMaintenanceManager-Operations
Neural analysis suggests this role is
optimal for Manager candidates.
“Aircraft Maintenance Manager - Operations at Amazon.com Services LLC. Skills: Aircraft maintenance, Operations management, Process improvement. Monitor aircraft maintenance disruptions. Maintain operational data”
What You'll Achieve.
Ensure aircraft readiness; Support AOG recovery; Keep fleet moving safely; Improve visibility into fleet health; Support proactive maintenance decisions; Improve situational awareness
Industry & Context.
Root cause analysis; Data-driven decision making
Rotating shifts, Nights, Weekends, Holidays
What They're Looking For.
Must Have
3+ years working cross functionally, 3+ years defining process improvement, FAA Airframe & Powerplant certificate, Bachelor's degree or 4 years experience
Nice to Have
3+ years driving end to end delivery, 3+ years driving process improvements, Experience in stakeholder management, Experience building processes, Experience project management, Experience schedules
What You'll Do.
Monitor aircraft maintenance disruptions
Maintain operational data
Track aircraft operational limitations
Analyze maintenance events
Provide recommendations
Synthesize maintenance data
Surface actionable insights
Coordinate maintenance responses
Develop scalable operational solutions
Gather technical information
Support maintenance execution
Participate in operational calls
Communicate aircraft status
Communicate maintenance impacts
Communicate recovery plans
Collaborate with teams
Improve operational outcomes
Learn approved AI solutions
Evaluate AI solutions
Integrate AI solutions
Contribute to AI tool ideation
Support network operations
How You'll Work.
Team & Collaboration
Cross-functional teams; External maintenance providers; Air carriers; Carrier maintenance teams; Amazon Air stakeholders; Cross-functional meetings; Internal teams; Other business units
Communication Scope
Real-time communication
Process & Methodology
Process management
Full Job Description
Amazon Air is seeking an Aircraft Maintenance Manager - Operations to support real-time aircraft maintenance operations within our Network Control Center (NCC) at Cincinnati/Northern Kentucky International Airport (CVG). This role sits at the center of Amazon Air's global aviation network, ensuring aircraft readiness, supporting AOG recovery, and providing critical technical insight that keeps our fleet moving safely and efficiently. The MXO team is continuously evolving its operations by incorporating data-driven tools and AI-powered analytics to improve visibility into fleet health and support proactive maintenance decisions. Key job responsibilities • Monitor aircraft maintenance disruptions across the Amazon Air network and maintain accurate operational data within tracking systems to support real-time communication with NCC and Amazon Air stakeholders • Track aircraft operational limitations including MEL, CDL, ETOPS, CAT III, and Autoland status to support fleet readiness and station capability preparedness • Analyze maintenance events and technical data to determine operational impact and provide recommendations that support network execution and disruption recovery; apply AI tools to synthesize maintenance data and surface actionable insights • Partner with internal teams, external maintenance providers, and air carriers to coordinate maintenance responses and develop scalable operational solutions • Serve as a liaison between carrier maintenance teams and Amazon Air stakeholders, gathering key technical information and supporting Maintenance Control and Line Maintenance execution • Participate in operational calls and cross-functional meetings to communicate aircraft status, maintenance impacts, and recovery plans across the network • Collaborate with teams across Amazon Air and other business units to share best practices and improve end-to-end operational outcomes • Learn, evaluate, and integrate approved AI solutions into daily workflows; contribute to A
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