Amazon.com Services LLC
Supply Chain/Transportation Management, Supply Chain Management, transportation and logistics
AirOperationsController
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Air Operations Controller at Amazon.com Services LLC. Skills: Network control, Operations management, Problem solving. Monitor aircraft movement activity. Address potential issues”
What You'll Achieve.
Enhance safety; Reduce cost; Improve overall effectiveness; Protect customers' interest; Ensure safe operations; Ensure compliant operations; Ensure on-time operations; Eliminate network disruption opportunities; Protect flight schedule
Industry & Context.
Relentless problem solvers; Root cause analysis
Unescorted SIDA access, Security screening, Airport security badges, US Customs security badges, Safety sensitive position, Pre-employment drug testing, Post-hire drug testing, Variable shifts, Weekend work, Holiday work, 10% travel
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, 3+ years process improvement experience, 2+ years supply chain experience, Bachelor's degree, Advanced Excel knowledge, SQL knowledge, Experience defining program requirements, Experience using data and metrics, 5+ years Transportation Operations Management, 5+ years Logistics Management, 5+ years Contingency Management, 5+ years Aviation Operations Management, 5+ years Meteorological forecasting, 5+ years Network Control Center Operations, 6 years aviation-related military experience, 2 years Amazon Experience, FAA Commercial Pilot License, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant License, Pass security screening, Secure airport security badges, Pass pre-employment drug testing
Nice to Have
3+ years driving end to end delivery, 3+ years communicating results to senior leadership, 3+ years driving process improvements, Experience stakeholder management, Experience building processes, Experience project management, Experience building schedules, Experience with Microsoft Office Suite, Ability to work independently, Ability to exercise sound judgement
What You'll Do.
Monitor aircraft movement activity
Address potential issues
Prevent potential issues
Monitor customer package movements
Develop service recovery plans
Execute service recovery plans
Liaise with air carriers
Liaise with ground handlers
Liaise with service providers
Assess operational status
Communicate operational status
Review weather conditions
Analyze weather conditions
Monitor weather conditions
Partner with stakeholders
Resolve irregularities
Resolve cancellations
Resolve extended delays
Escalate significant issues
Monitor network capacity
Manage network capacity
Provide relevant information
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholder management
Communication Scope
Executive leadership briefings
Process & Methodology
Program management, Process improvement, Project management, Schedules
Full Job Description
In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air! Amazon Air's (AIR) Network Control Center (NCC) is seeking an Air Operations Controller. This role protects our customers' interest by facilitating the safe, compliant, and on-time operations of Amazon’s dedicated fleet of aircraft. Air Operations Controllers are relentless problem solvers who proactively seek out and eliminate potential opportunities for network disruption, manage network capacity, and manage inventory levels for Unit Load Devices (ULDs) and bags across our expansive global operations. Air Operations Controllers support leadership by recommending process improvements that enhance safety, reduce cost, and improve overall effectiveness. Eligibility requirements - Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable). - Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable. Drug Test Requirement - This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing. Key job responsibilities - Proactively monitor all aircraft movement activi
Applying for this Air Operations Controller role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.