Expeditors
logistics
AirExportSupervisor
“Air Export Supervisor at Expeditors. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Review and support with day-to-day quotations. Support product with checking local charges”
What You'll Achieve.
Grow department Revenue in line with District budget target; Exceeds customer expectations; Consistently completes quality work that matches job expectations; Is committed to operational excellence and continuous improvement; All activities are compliant with company policies/procedures; Consistently meets deadlines; Is punctual and can be relied on for planning purposes; Is organized, manages own time effectively and can prioritize; Exhibits and promotes the company’s 10 cultural attributes; meeting financial growth and cost savings goals; monitors and improves product District Excellence and Global Business Operations metrics; Monitors department process flow while constantly looking for areas to improve efficiency and customer service; Assists with managing capacity and productivity of department and team members; Assists department leadership with growing the product's business
Industry & Context.
when issues arise, is timely and resolute in solving problems
What They're Looking For.
Must Have
4 years of industry specific knowledge, Fluent in English, Good computer skills
Nice to Have
Graduate of IATA/FIATA introductory course
What You'll Do.
Review and support with day-to-day quotations
Support product with checking local charges
Have thorough knowledge of the air Export product
Plan and support with huddles
Take an active role in the transition of new business
Grow department Revenue
Be open to implementing new system changes
Be involved and suggest system/process improvements
Assist the Manager with EPE’s
Assist the Manager with key staff
Support the manager as required
Proactively work to maintain accounts payment
Ensure company credit procedures are followed
Manage accounts payable to vendors
Manage intercompany accounting discrepancies
Promote compliance in diligently following all company policies
Proactively communicate with the team
Maintain a positive relationship with the Trade Compliance Manager
How You'll Work.
Team & Collaboration
Exceeds customer expectations by anticipating, understanding and meeting needs; Is proactive and when issues arise, is timely and resolute in solving problems; Builds rapport and exhibits empathy during interactions; Consistently strives to improve customer satisfaction; Displays a willingness to accomplish not only his/her own job responsibilities; is willing, without request, to aid and assist others; Works in harmony with superiors and fellow workers
Communication Scope
Excellent interpersonal and communication skills; Effectively listens to others; communicates (verbal and written) in a professional manner; Provides relevant and timely information
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