Expeditors
logistics
AirExportAgent
Neural analysis suggests this role is
optimal for entry candidates.
“Air Export Agent at Expeditors. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service. Ensure timely and accurate movement of freight and information. Ensure smooth and timely freight process flow”
What You'll Achieve.
Meet KPI standards in accordance with the Company's procedure
Industry & Context.
looking for best practices to improve operational efficiency and productivity
With provision of 26 days Work-from-Home Set-up per year.
What They're Looking For.
Must Have
6 months to 1 year related experience and/or or equivalent combination of education and experience, Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, Pro-active, organizational skills, Good computer skills (Excel, Word, PowerPoint), Fluent in English
Nice to Have
Understanding of air documentation process a plus
What You'll Do.
Ensure timely and accurate movement of freight and information
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export files and reporting
Use Workflows on daily basis
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and Service Providers billing
Interact with our customers in arranging their international shipments
meeting customer service standards
Contribute to maintaining good relationships with suppliers (Airline carriers
trucking companies and others involved)
Meet compliance at all times with internal and external regulations in accordance with government regulations
Understand department process flow
looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures are in place and updated
How You'll Work.
Team & Collaboration
Interact with our customers; Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved); Overseas communications, timely responses to emails and requests (internal and external)
Communication Scope
listen; comprehend; effectively communicate clearly and concisely to obtain positive results; Overseas communications; timely responses to emails and requests (internal and external)
Full Job Description
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department. Major Duties and Responsibilities * Ensure smooth and timely freight process flow * Ensure accurate and timely data entry into our operational system * Track and Trace Air Export files and reporting * Use Workflows on daily basis * Ensure arrival notices are communicated to overseas and customers * Ensure accurate and timely client and Service Providers billing * Interact with our customers in arranging their international shipments, meeting customer service standards * Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved) * Meet compl
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