Expeditors
logistics
AirExportAgent
“Air Export Agent at Expeditors. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service. Ensure timely and accurate movement of freight and information. Ensure smooth and timely freight process flow”
What You'll Achieve.
Meet KPI standards in accordance with the Company's procedure
Industry & Context.
looking for best practices to improve operational efficiency and productivity
With provision of 26 days Work-from-Home Set-up per year.
What They're Looking For.
Must Have
6 months to 1 year related experience and/or or equivalent combination of education and experience, Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, Pro-active, organizational skills, Good computer skills (Excel, Word, PowerPoint), Fluent in English
Nice to Have
Understanding of air documentation process a plus
What You'll Do.
Ensure timely and accurate movement of freight and information
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export files and reporting
Use Workflows on daily basis
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and Service Providers billing
Interact with our customers in arranging their international shipments
meeting customer service standards
Contribute to maintaining good relationships with suppliers (Airline carriers
trucking companies and others involved)
Meet compliance at all times with internal and external regulations in accordance with government regulations
Understand department process flow
looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures are in place and updated
How You'll Work.
Team & Collaboration
Interact with our customers; Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved); Overseas communications, timely responses to emails and requests (internal and external)
Communication Scope
listen; comprehend; effectively communicate clearly and concisely to obtain positive results; Overseas communications; timely responses to emails and requests (internal and external)
Applying for this Air Export Agent role?
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