Amazon EU Sarl

Aviation

AirCarrierOpsManager

€105–155k ~AI est. Luxembourg, Luxembourg FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Air Carrier Ops Manager at Amazon EU Sarl. Skills: Airline operations, Carrier management, Network operations, Disruption management. Lead operational oversight with partner carriers. Ensure alignment on daily flight operations”

Industry & Context.

Aviation
Problems you'll solve

Root cause analysis

Eligibility Requirements

20% travel

What They're Looking For.

Must Have

Bachelor's degree, Aviation industry background, Airline operations experience, Cargo airline operations experience, Air freight management experience, Carrier operations management experience, Airline OCC coordination experience, Flight dispatch experience, Network operations control experience, Manage real-time operational disruptions, Coordinate recovery actions, Make time-critical decisions, Understanding of airline operational processes, Analytical skills, Work in cross-functional environments, Manage multiple priorities

Nice to Have

Experience with airline schedule management systems, Experience with carrier on-time performance management, Familiarity with cargo aviation operations, Experience working directly with airline OCC teams, Knowledge of European aviation regulatory requirements

What You'll Do.

Lead operational oversight with partner carriers

Ensure alignment on daily flight operations

Manage disruption recovery

Monitor carrier operational performance metrics

Reconcile on-time performance

Conduct daily network surveillance

Perform root cause analysis on disruptions

Drive corrective actions with carriers

Manage end-to-end schedule operations

Coordinate ad-hoc charter operations

Oversee ground handling performance

Manage station-level transitions

Serve as primary point of contact for BSA

Drive continuous improvement

Represent Amazon Air with partners

How You'll Work.

Team & Collaboration

Internal network control teams; Partner carriers; Ground handling providers; Airport authorities

Communication Scope

Operational reports; Briefings

Full Job Description

Do you have a passion for aviation? Are you interested in helping shape the future of air cargo operations in Europe? Amazon Air is seeking a highly motivated aviation professional to join our Air Carrier Operations team as Air Carrier Ops Manager, serving as the primary operational interface between Amazon and its partner airlines across the European middle-mile air transportation network. In this role, you will drive operational excellence, manage carrier relationships, and ensure the safe, efficient, and reliable execution of flight operations. Your work will directly impact the performance of Amazon Air's European network and the experience of our customers. If you are ready to bring your aviation expertise to a fast-paced, innovative environment, then join us in making Amazon history! The Air Carrier Ops Manager will lead the day-to-day operational engagement with partner carriers, overseeing flight operations performance, network disruption management, charter coordination, ground handling oversight, and carrier expansion programmes. This role requires a strong aviation operations background, the ability to manage complex multi-stakeholder environments, and a hands-on approach to driving continuous improvement across all aspects of carrier operations. Key job responsibilities In this role, you will be responsible for: • Leading regular operational oversight with partner carrier Operations Control Centres (OCC) and internal network control teams, ensuring alignment on daily flight operations, disruption recovery, and operational priorities, with increased cadence during peak periods. • Monitoring and analysing carrier operational performance metrics, including on-time performance (OTP) reconciliation, spare aircraft utilisation, network flight cancellations, and fleet serviceability. • Conducting daily network surveillance across the European route network, performing root cause analysis on disruptions and irregularities, and driving corrective actions with car

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