Bumble Inc
Product Pricing
AIWorkflowSpecialist6MonthFTC
“AI Workflow Specialist - 6 Month FTC at Bumble Inc. Skills: Workflow automation, AI tooling, Process improvement. Identify automation opportunities. Prioritize automation opportunities”
What You'll Achieve.
Reduce manual repetitive work; Reduce ticket volumes
Industry & Context.
Analytical skills; Problem-solving skills; Root cause analysis
What They're Looking For.
Must Have
3-5 years technical operations, 3-5 years workflow automation, Demonstrable hands-on delivery, LLM integrations experience, Scripting experience, Operational tooling experience, Comfortable using AI APIs, Analytical skills, Problem-solving skills, Process discipline, Good communicator, Work across technical stakeholders, Work across non-technical stakeholders, Self-directed, Comfortable operating in agile environment
Nice to Have
Exposure to billing systems, Exposure to subscription models, Exposure to payments, Experience working in ops teams, Experience working alongside ops teams, Familiarity with Jira, Familiarity with internal workflow tooling
What You'll Do.
Identify automation opportunities
Prioritize automation opportunities
Build AI-powered tools
Prototype automated ticket triage
Prototype anomaly flagging
Prototype configuration validation
Prototype workflow orchestration
Document automation logic
Document automation processes
Provide day-to-day support
Support billing configuration tasks
Support pricing setup
Support product catalogue updates
Triage billing-related issues
Resolve billing-related issues
Build automated solutions
Support fraud monitoring workflows
Assist with case handling
Align on requirements
How You'll Work.
Team & Collaboration
Billing Engineering; Payments; Compliance; Fraud teams
Communication Scope
Good communicator
Process & Methodology
Agile environment
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