Amazon. com Services LLC

Editorial, Writing, Content Management, Machine Learning Data Operatio, Retail

AITutor

$0–0k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“AI Tutor at Amazon. com Services LLC. Skills: Data labeling, AI training, LLM evaluation. Deliver high-quality labelled data. Use guidelines to meet KPIs”

Industry & Context.

Editorial, Writing, Content Management, Machine Learning Data Operatio, Retail
Problems you'll solve

Analyze root causes; Identify error patterns; Propose solutions

What They're Looking For.

Must Have

Bachelor's degree or equivalent, Experience in natural language data labeling, Experience in data annotation, Experience in linguistic annotation, Experience in other forms of data markup, Experience developing data annotation metrics, Experience evaluating data annotation metrics, Experience developing data quality metrics, Experience evaluating data quality metrics, Experience leading a team of peers, Attention to safety, Ability to follow detailed procedures

Nice to Have

4+ years of technical writer experience, 4+ years of editor experience, 4+ years of content strategist experience, Experience leading cross-functional teams, Experience working in fast paced environments, Experience managing workload during stress, Experience working with cross-functional teams

What You'll Do.

Deliver high-quality labelled data

Use guidelines to meet KPIs

Use in-house tools and software

Generate high-quality human insight data

Make logical decisions

Pivot from one requirement to another

Identify error patterns

Propose solutions to enhance quality

Identify day-to-day process issues

Identify operational issues

Suggest changes to unblock team

Develop prompting strategies

Improve Amazon’s Shopping LLM

Partner closely with Product teams

Partner closely with Science teams

Partner closely with Engineering teams

How You'll Work.

Team & Collaboration

Editorial team; Product managers; Program managers; Writers; Editors; Language engineers; Product teams; Science teams; Engineering teams

Communication Scope

Written communication; Oral communication

Full Job Description

Amazon is seeking an AI Tutor who has strong language skills, is exceptionally detail-oriented, and has a track record of exhibiting high judgment in ambiguous environments. This is an opportunity to join the high-performing team behind Amazon’s generative AI-powered shopping assistant. Rufus makes it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. This role will bring innovation and cohesion to our efforts to deliver a seamless and delightful AI-assisted shopping experience to customers worldwide. We are looking for candidates who are passionate about the intersection of language and technology and are keen to support the training of Large Language Models. This role will be responsible for conducting high-judgment evaluations and labeling data in order to improve the fluency of our Shopping AI model. They will uphold our high standards for style and tone, while using customer feedback to continually iterate and improve the shopping experience. This role requires exceptional written and oral communication skills, excellent judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and multi-tasking while upholding our high standards. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings. Key job responsibilities * Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. * Demonstrate proficiency in generating high-quality human insight data across a range of modalities, inclusive of text, image, video, and audio. * Make sound judgments and logical decisions when faced with ambiguous or incomplet

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