NCS Australia

Financial Services

AITransformationLeadFinancialServices

A$230–325k ~AI est. Melbourne, Victoria, Australia FULL TIME
The Brief

“AI Transformation Lead - Financial Services at NCS Australia. Skills: AI Transformation, Financial Services, Process Redesign. Drive NCS Australia’s AI agenda. Lead engagements”

What You'll Achieve.

Enterprise-wide AI-ready operating models; Measurable efficiency outcomes; Cost outcomes

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis

Eligibility Requirements

Valid work rights for Australia, Undergo background checking

What They're Looking For.

Must Have

Leading large-scale transformation, Operational excellence experience, AI/digital programmes experience, Serving financial services, Enterprise-wide process redesign, Process improvement methodologies, Working understanding of AI, Working understanding of automation, Working understanding of data, Quantifying workforce impacts, Quantifying effort impacts, Quantifying time impacts, Quantifying cost impacts, Familiarity with FS regulatory landscape, Executive communication skills

Nice to Have

Leading AI-specific transformation, Agentic workflows experience, Intelligent document processing experience, AI-augmented contact centre experience, AI in risk and compliance experience, Value realisation frameworks exposure, Tracking benefits beyond go-live experience, Working across Big 4, Working across consulting, Shaping multi-million-dollar engagements, Selling multi-million-dollar engagements

What You'll Do.

Drive NCS Australia’s AI agenda

Move organisations from experimentation

Ensure delivery is impactful

Ensure delivery is responsible

Partner with FDE teams

Partner with agentic AI teams

Partner with FS account leadership

Partner with C-suite stakeholders

Own end-to-end lifecycle

Shape transformation programmes

Sell transformation programmes

Deliver transformation programmes

Drive workflow redesign

Define target operating models

Codify repeatable playbooks

Align solutions to regulatory requirements

Influence solution development

Uphold high standards of quality

Uphold high standards of delivery

Uphold high standards of client outcomes

How You'll Work.

Team & Collaboration

Agentic AI delivery teams; FS account leadership; C-suite stakeholders

Communication Scope

Executive communication; Board-level conversations

Process & Methodology

Transformation programmes

Free ATS check

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