Canva
Technology
AITechnicalProgramManager(Localisation)
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“AI Technical Program Manager (Localisation) at Canva. Skills: Localisation frameworks, LLM evals, Machine learning, Translation quality. Partner with teams to embed localisation quality. Establish documentation on localisation AI tooling”
What You'll Achieve.
Improve quality of localisation; Improve speed of localisation; Improve scalability of localisation
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Deep expertise in localisation frameworks, Familiarity with machine learning techniques, Familiarity with translation quality evaluation metrics, Builder's mindset, Comfortable coding scripts, Understand user experience impacts growth, Connect user journey to opportunities, Create culturally grounded eval frameworks, Document complex systems simply
Nice to Have
Speaking multiple languages, Experience with Smartling, Experience with other CAT tools, Understanding of product growth, Proficiency with SQL/data analysis, Tertiary education in linguistics, Tertiary education in languages, Tertiary education in localisation
What You'll Do.
Partner with teams to embed localisation quality
Establish documentation on localisation AI tooling
Establish documentation on prompt libraries
Establish documentation on evaluation methodologies
Lead refinement of AI translation pipeline
Drive optimisation through prompt engineering
Drive optimisation through rigorous evaluation
Determine balance between AI automation
Determine balance between human translation
Contribute to localisation strategy
Surface data-driven insights
Establish processes with country teams
Propagate learnings across regions
Create and iterate on team strategy
Communicate strategy roll-up
Respond to shifts in priorities
Respond to shifts in timelines
Build trust with country teams
Build trust with product teams
How You'll Work.
Team & Collaboration
Country teams; Product teams; AI/ML stakeholders; Cross-functional team
Communication Scope
Clear communication
Full Job Description
Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You’ll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work. About the Team Canva’s International Supergroup is responsible for driving growth and deepening adoption across our key regions worldwide. We are an entrepreneurial, cross-functional team that turns bold strategy into culturally resonant execution. In each country, our mission is to empower all users to design and to make Canva one of the most beloved and culturally iconic brands in the country. About the Role This is a senior specialist role within the Localisation Group where you will be partnering with country teams, product teams, and AI/ML stakeholders to build the technical infrastructure for LOTE at Canva as well as robust processes to make sure Canva is LOTE-ready from the get go. You'll drive the design and execution of evaluation frameworks, promote innovation across the team and automate systems that improve the quality, speed, and scalability of localisation across all markets. This is a hands-on, high-autonomy role for someone who loves building things that didn't exist before and has a knack for spinning multiple p
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