Judi Health

Tech / AI / Software

AISuccessManager

$200–230k denver, colorado, united states; New York, New York, United States Remote Friendly
The Brief

“AI Success Manager at Judi Health. Skills: AI Technical Proficiency, Relationship Management, Strategic Thinking, Change Leadership, Data Analysis. Accelerate customer time-to-value by ensuring rapid adoption and operational excellence for AI solutions. Act as a strategic partner to department leaders within the company and external clients as needed, mapping AI capabilities to business goals, identifying new use cases, and driving expansion”

What You'll Achieve.

Drive client value, adoption, and retention for AI products; Ensure safe, ethical, and high-ROI deployment of AI solutions; Accelerate time-to-value; Monitor performance KPIs; Increase efficiency and reduce friction within the company as well as for our customers

Industry & Context.

Tech / AI / Software

What They're Looking For.

Must Have

Bachelor's or Master's degree in Computer Science, Machine Learning, or a related quantitative field, Minimum 6 years (4 years with Masters degree) of experience in industry with a focus on ML solutions development and production deployment, At least 2 years of experience in Engineering Management with teams of 4 or more engineers, Proficiency in Python, Familiarity with cloud platforms such as AWS or Azure, Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemini etc., Experience developing and fine-tuning prompts on any of the GenAI services, Passion for customer, innovation, product quality, service excellence, and test engineering, The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment, Good written and communication skills that enable collaboration in a remote environment

Nice to Have

Masters degree (reduces minimum experience requirement to 4 years)

What You'll Do.

Accelerate customer time-to-value by ensuring rapid adoption and operational excellence for AI solutions

Act as a strategic partner to department leaders within the company and external clients as needed

mapping AI capabilities to business goals

identifying new use cases

and driving expansion

Lead the end-to-end onboarding process

to ensure successful deployment

Track and analyze key AI usage metrics

such as model performance

to inform optimization strategies

Guide clients through the organizational changes required for AI adoption

focusing on training and cultural alignment

Act as a liaison between the clients/departments and the AI product/engineering teams to resolve technical issues and advocate for product enhancements

Proactively identify potential bottlenecks

or security risks in AI deployment

Manage and lead team of small team Machine Learning Engineers

Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance

How You'll Work.

Team & Collaboration

Manage a cross-functional technical team; Act as a liaison between the clients/departments and the AI product/engineering teams; Ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment; Good written and communication skills that enable collaboration in a remote environment

Communication Scope

Good written and communication skills that enable collaboration in a remote environment

Process & Methodology

Implementation Management, Manage and lead team of small team Machine Learning Engineers

Free ATS check

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