Broccoli AI
home service businesses
AIStrategy&TransformationLead
Neural analysis suggests this role is
optimal for Senior candidates.
“AI Strategy & Transformation Lead at Broccoli AI. Skills: AI Strategy, AI Transformation, customer partnership, operations, analytics, product strategy, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. lead the rollout and expansion of Broccoli across our most strategic customers. build this function from the ground up”
What You'll Achieve.
measure business impact; quantify business impact; driving initiatives from idea through execution and measurable outcomes
Industry & Context.
analytical ability; comfort working with operational and financial data to quantify business impact
occasional travel to customer locations, work in-person in San Francisco
What They're Looking For.
Must Have
4+ years in tech consulting (Senior Associate or Manager level at Accenture, Deloitte, KPMG, etc.), track record of leading projects, presenting to executive stakeholders, program and project leadership skills, experience coordinating complex implementations or transformation initiatives, Excellent executive communication, ability to distill complex operational data into clear insights, lead discussions with senior stakeholders, analytical ability, comfort working with operational and financial data to quantify business impact, High ownership mindset, track record of driving initiatives from idea through execution and measurable outcomes
Nice to Have
Prior startup experience
What You'll Do.
lead the rollout and expansion of Broccoli across our most strategic customers
build this function from the ground up
work directly with executive teams at large home services platforms to deploy Broccoli
measure business impact
identify opportunities to expand AI across their operations
Function as the AI Transformation Project Manager for strategic customers rollouts
coordinating Broccoli’s onboarding
and engineering teams alongside customer stakeholders
Own executive-level reporting and conversations
Create customer expansion strategies
identifying opportunities for customers to adopt additional Broccoli products and expand usage across their operations
Drive the product roadmap
serving as the voice of the customer by developing a deep understanding of customer operations
bringing their highest-priority needs back to Broccoli
identifying new AI workflows that drive meaningful operational value
Build the AI Strategy function
and best practices that will scale Broccoli’s enterprise deployments as the company grows
How You'll Work.
Team & Collaboration
coordinating Broccoli’s onboarding, CSM, and engineering teams alongside customer stakeholders; lead discussions with senior stakeholders
Communication Scope
Excellent executive communication; ability to distill complex operational data into clear insights; lead discussions with senior stakeholders
Process & Methodology
program and project leadership skills, experience coordinating complex implementations or transformation initiatives, AI Transformation Project Manager
Full Job Description
ABOUT BROCCOLI AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work. Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today: - Hundreds of contractors use Broccoli to run their front office - We’ve grown from $0 → millions in ARR in under a year - We’re trusted by both single-location operators and the largest PE-backed roll-ups - Raised $25M+ from Khosla Ventures and YC THE ROLE We are hiring AI Strategy & Transformation Leads to lead the rollout and expansion of Broccoli across our most strategic customers and build this function from the ground up. This is a highly impactful role at the intersection of customer partnership, operations, analytics, and product strategy. You will work directly with executive teams at large home services platforms to deploy Broccoli, measure business impact, and identify opportunities to expand AI across their operations. The insights you generate from working closely with customers will shape the future roadmap of the Broccoli platform, while the relationships you build will support long-term customer growth and expansion. This role will involve occasional travel to customer locations to support deployments and strengthen executive relationships. WHAT YOU'LL DO - Function as the AI Transformation Project Manager for strategic customers rollouts (coordinating Broccoli’s onboarding, CSM, and engineering teams alongside customer stakeholders). - Own executive-level reporting and conversations (including deployment updates, ROI business reviews, and discussions on future AI opportunities
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