Amazon.com Services LLC
Technology
AIStrategy,SeniorTechnicalProgramManager,HardwareStrategy&Operations
Neural analysis suggests this role is
optimal for Senior candidates.
“AI Strategy, Senior Technical Program Manager, Hardware Strategy & Operations at Amazon.com Services LLC. Skills: AI Strategy, Agentic Systems, Hardware Engineering, Technical Program Management. Set AI Transformation Strategy. Define multi-year AI roadmap”
What You'll Achieve.
Deliver outcomes that change business trajectory; Turn AI into org-wide capability; Automate and augment workflows; Move AI from pilot to default practice; Scale beyond immediate org; Tie program outcomes to velocity; Tie program outcomes to quality; Tie program outcomes to economics
Industry & Context.
Ambiguous problem framing; Identify opportunities; Navigate ambiguity; Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
7+ years engineering teams experience, 5+ years technical program management, 3+ years TPM software engineering, Manage cross functional programs, Bachelor's degree technical field, Established AI systems experience, Own programs end-to-end, Familiarity with modern AI/ML stack, Fluency with software tools, Influence senior leaders, Exceptional written communication
Nice to Have
Master's degree computer science, MBA, PgMP, PMP certification, Experience influencing senior leaders, Exceptional written communication, Own programs end-to-end, Familiarity with modern AI/ML stack
What You'll Do.
Set AI Transformation Strategy
Define multi-year AI roadmap
Align org-wide investments
Influence executive decisions
Partner on Architecture of Agentic Systems
Lead design and deployment of AI agents
Automate and augment workflows
Drive Org-Wide Adoption & Change
Own adoption strategy for AI capabilities
Govern a Strategic Portfolio
Chair cross-functional steering reviews
Partner Deeply on Technical Direction
Shape model selection
Shape evaluation frameworks
Shape MLOps practices
Provide credible technical pushback
Influence Without Authority
Build Repeatable AI Operating Models
Codify successful patterns
Define Outcome Metrics That Matter
Establish success criteria
Establish north-star metrics
Establish ROI frameworks
Tie program outcomes to velocity
Tie program outcomes to quality
Tie program outcomes to economics
Triage AI initiative dashboard
Reprioritize workstreams
Reallocate engineering bandwidth
Facilitate trade-off decision session
Pressure-test business case
Present business review
Defend build-vs-buy recommendation
How You'll Work.
Team & Collaboration
Cross-functional teams; VP-level leaders; SVP-level leaders; SDEs; Platform teams; Senior leaders
Communication Scope
Executive narratives; Strategy documents; Operating plan submissions; Executive presentations
Process & Methodology
Program management, Roadmap planning, Release schedules, Resource allocation, Prioritization, Trade-off calls
Full Job Description
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling tablets with breakthrough hardware technology as well as e-readers that have revolutionized reading. What will you help us create? Work hard. Have fun. Make history The Role: Are you a seasoned program leader who thrives at the frontier of artificial intelligence, agentic systems, and large-scale hardware innovation? We’re looking for a Senior Technical Program Manager to own and drive the AI transformation strategy across our entire Hardware Engineering organization. In this autonomous role, you will set the multi-year roadmap for how AI agents, orchestration frameworks, and intelligent systems reshape how our hardware teams design, build, validate, and ship world-class products. You will operate as a trusted thought partner to VP- and SVP-level leaders, define the strategic AI portfolio across hundreds of engineers, and personally architect the operating model that turns AI from experimentation into durable, org-wide capability. You will be expected to identify second- and third-order opportunities others miss, navigate ambiguity without a playbook, and deliver outcomes that materially change the trajectory of the business. Key job responsibilities Key Responsibilities: ● Set the AI Transformation Strategy — Define and own the multi-year AI roadmap for Hardware Engineering, aligning org-wide investments with business priorities and influencing executive decisions on capability bets, build-vs-buy, and platform direction. ● Partner on Architecture of Agentic Systems for Engineering Workflows — Lead the design and deployment of AI agents, multi-agent orchestration patterns, and RAG-based systems that automate and augment hardware design, validation, supply chain, and program management workflows. ● Drive Org-Wide Ado
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