AIProductEngineer

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. RingCentral's Enterprise AI organization is looking for a strong hybrid: someone who can walk into a business meeting, identify the enterprise AI opportunity, architect the solution, and then build it. This is not a traditional product management role. We are hiring an **AI Product Engineer** — a hands-on technologist with enough product instinct to own the “why,” enough architecture depth to define the “how,” and enough engineering skill to actually build it. You will sit within our product management team and serve as a force multiplier — partnering with business stakeholders & product managers to uncover AI opportunities, designing end-to-end solutions, prototyping quickly, and driving production delivery alongside engineering. The emphasis is firmly on building and architecting, with product management as your professional home base. **Architect AI Solutions End-to-End** * Join business meetings and workshops to uncover automation and AI opportunities in real time; translate them into concrete solution architectures on the spot. * Design and recommend solution patterns — RAG pipelines, agentic workflows, MCP integrations, prompt/eval frameworks — choosing the right approach for each use case. * Own build-vs-buy decisions: