Norton Rose Fulbright
law firm
AIGovernance&ProgramManager
“AI Governance & Program Manager at Norton Rose Fulbright. Skills: AI governance framework operationalization, responsible AI adoption, cross-functional initiative leadership, policy development and implementation. Lead and operationalize the firm’s AI governance framework across U. S. operations.. Develop and implement a scalable, firmwide governance model that enables the safe, responsible, and compliant use of AI tools.”
What You'll Achieve.
Support the measurement of ROI and value for AI-enabled technologies across the firm.; Define key performance indicators (KPIs) and metrics to measure the success, value, and impact of AI tools and programs on the firm's operations and client services.
Industry & Context.
Proactive, collaborative, and adaptable approach to problem-solving: ability to navigate ambiguity, tackle complex challenges, and build scalable, standardized solutions in a rapidly evolving space.; analytical and critical-thinking abilities
flexibility to come to the office as needed for meetings, training or other business requirements pursuant to our hybrid working policy is required.
What They're Looking For.
Must Have
Bachelor's JD equivalent experience in AI governance, risk, management consulting, or emerging technology environments will also be considered., Minimum five years of experience in program management, AI governance, legal operations, or a related field, ideally within the legal tech industry., Demonstrated interest in the transformative impact of AI on legal practice, with a focus on governance, ethics, and policy deep understanding of legal processes, terminology, and the challenges faced by legal professionals., understanding of generative AI technologies, including familiarity with tools such as Microsoft Copilot, Anthropic Claude, Legora, and Harvey., Familiarity with data privacy and ethical considerations in AI, including information governance principles., Excellent project management skills with a track record of successfully leading cross-functional teams., Exceptional communication skills, capable of translating technical and policy concepts to non-technical stakeholders., Ability to identify and respond to emerging governance risks and gaps in a fast-moving technology environment., Proactive, collaborative, and adaptable approach to problem-solving: ability to navigate ambiguity, tackle complex challenges, and build scalable, standardized solutions in a rapidly evolving space., Excellent interpersonal skills, with the ability to engage and influence diverse stakeholders, including attorneys and senior leadership., analytical and critical-thinking abilities, high level of accountability, discretion, and sound decision-making, with the ability to manage multiple priorities independently.
Nice to Have
Preferred certifications: Project Management Professional (PMP) or an equivalent governance or compliance certification.
What You'll Do.
Lead and operationalize the firm’s AI governance framework across U. S. operations.
Develop and implement a scalable
firmwide governance model that enables the safe
and compliant use of AI tools.
Evolve and operationalize a firmwide AI governance framework.
Establish a repeatable governance and operating model for AI agents and workflows.
and operationalize the firm's AI policies.
Manage ongoing governance responsibilities
including responding to RFPs
and Third-Party Risk Management (TPRM).
Ensure legal and ethical compliance of AI tools.
Consult on client engagement letters and other governance questions.
Manage the AI Champion Network.
Develop and deliver targeted AI training programs.
Assist with evaluating use cases and feasibility analysis for generative AI tools.
Manage the use case development process.
Support agent engagements to design
and deploy high-value AI agents.
Define a repeatable framework for agent intake
Manage and maintain AI governance workflows and databases.
Define key performance indicators (KPIs) and metrics to measure the success
and impact of AI tools and programs.
How You'll Work.
Team & Collaboration
Partner across Client Value & Innovation, General Counsel, IT, and Information Security to advance the firm’s AI governance and program strategy.; Build relationships with attorneys and business services professionals to drive alignment, trust, and adoption across the firm.; Serve as a primary point of contact for AI governance queries from internal stakeholders, including Business Development, legal teams, IT, Information Governance, and Compliance.; Maintain regular engagement with key cross-functional stakeholders, including IT, Information Governance, Knowledge Management, and global Innovation counterparts.; Communicate regularly with firm leadership and stakeholders to provide updates on AI initiatives and progress.; Create a comprehensive and cohesive stakeholder feedback forum.; Support client conversations about AI with concise, practical guidance on how our tools work and the safeguards in place.
Communication Scope
Exceptional communication skills, capable of translating technical and policy concepts to non-technical stakeholders.; Excellent interpersonal skills, with the ability to engage and influence diverse stakeholders, including attorneys and senior leadership.
Process & Methodology
Successfully leading cross-functional teams, managing complex, cross-functional initiatives, managing AI governance workflows and databases, managing the use case development process, managing agent engagements
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