Ringcentral
UCaaS
AIForwardDeployedEngineer(EarlyCareer/EntryLevel)
“AI Forward-Deployed Engineer (Early Career/Entry Level) at Ringcentral. Skills: AI/ML, Large Language Models, Python, Software development. Learn customer workflows. Identify opportunities for AI automation”
What You'll Achieve.
Drive measurable business outcomes; Automate customer experience conversations
Industry & Context.
Solving technical problems; Translate business challenges into real AI solutions
Travel to customer sites (typically 20-30%)
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or related technical field, 0–2 years experience, Coursework or projects involving AI/ML, Coursework or projects involving Large Language Models, Coursework or projects involving APIs, Coursework or projects involving Software development, Programming experience in Python, Programming experience in JavaScript or Java, Basic backend development concepts, Communication skills, Interest in customer-facing work, Ability to learn quickly in fast-paced environments
Nice to Have
Internship experience in software engineering, AI, or technical consulting, Hands-on projects involving RAG applications, Hands-on projects involving AI agents, Hands-on projects involving LLM APIs, Hands-on projects involving Vector databases, GitHub portfolio or deployed projects, Interest in cloud technologies, Interest in enterprise software
What You'll Do.
Learn customer workflows
Identify opportunities for AI automation
Translate business needs
Support discovery sessions
Define metrics for success
Assist with retrieval pipelines
Assist with prompt engineering
Assist with API integrations
Support integrations with customer systems
Monitor AI performance
Participate in improving model behavior
How You'll Work.
Team & Collaboration
Work with Product; Work with Engineering; Work with Sales Engineering; Work with Customer teams; Work with internal teams
Communication Scope
Communication skills; Customer-facing work
Applying for this AI Forward-Deployed Engineer (Early Career/Entry Level) role?
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