AIForwardDeployedEngineer

Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: middlemen taking a cut, fraud nobody stops, and billing systems designed to fight over payment instead of deliver care. The result is higher premiums, denied claims, surprise bills, and a system patients increasingly experience as adversarial. Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut. AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves. We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators. About the Role We’re looking for AI Forward Deployed Engineers to embed directly inside the core functions of our business and rebuild how work gets done. At most insurance companies, teams such as underwriting, claims, premium finance, member support, care navigation, and sales operations each rely on extensive ecosystems of external vendors and legacy SaaS tools. At Arlo, we build those systems ourselves. Your job is to work shoulder-to-shoulder with these teams, deeply understand how their operations function, and use AI to automate, augment, and redesign their workflows from the ground up. In practice, that means building AI agents, internal tooling, copilots, decision systems, and operational infrastructur