FREENOW
Mobility
AIEngineer(Enablement)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“AI Engineer (Enablement) at FREENOW. Skills: AI Enablement, Backend engineering, Evaluation frameworks, Quality metrics. Design evaluation frameworks. Define quality metrics”
What You'll Achieve.
Move from experimentation to real, measurable impact; Scale AI responsibly and profitably; Move fast without breaking trust
Industry & Context.
What They're Looking For.
Must Have
Solid backend engineering fundamentals (APIs, services, data access), Fluent in English
Nice to Have
Experience with agentic systems or multi-step workflows, Familiarity with AI governance, risk, or compliance considerations (e. g. GDPR, EU AI Act), Experience enabling other teams through platforms, SDKs, or internal tools, Prior work in marketplaces, mobility, or large-scale consumer products
What You'll Do.
Design evaluation frameworks
Define quality metrics
Build technical foundations
How You'll Work.
Team & Collaboration
Working across teams; Explaining complex AI concepts
Communication Scope
Explaining complex AI concepts clearly
Full Job Description
AI Engineer / AI Enablement Engineer (m/f/d) Location: Flexible — Hamburg, Berlin About FREENOW FREENOW empowers smarter mobility decisions, helping people move freely and cities thrive. As Europe’s leading Mobility Super App, we serve more than 54 million users across 16 markets and 170+ cities. AI is becoming core to how we build products, operate the platform, and support our teams. To move from experimentation to real, measurable impact, we are building a central AI Enablement knowing when to ship, when to iterate, and when correctness is non-negotiable in production AI systems. You are comfortable designing evaluation frameworks and defining quality metrics for AI behavior You have solid backend engineering fundamentals (APIs, services, data access) You enjoy working across teams and explaining complex AI concepts clearly You care about reliability, safety, and real business impact, not hype You are fluent in English Nice to Have Experience with agentic systems or multi-step workflows Familiarity with AI governance, risk, or compliance considerations (e. g. GDPR, EU AI Act) Experience enabling other teams through platforms, SDKs, or internal tools Prior work in marketplaces, mobility, or large-scale consumer products Why This Role Matters Most companies experiment with AI. Very few manage to scale it responsibly and profitably. This role is central to: reducing AI risk in customer-facing systems (support, dispatch, booking), unlocking company-wide productivity through internal AI products, and building the technical foundations that allow FREENOW to move fast without breaking trust. You’ll help define how AI is built at FREENOW for years to come. BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad partnership Birthday, 24th + 31st December off Short term EU work policy Mobility Credit Health insurance Employee assistance program Plus more local benefits depending on your work location! DIVER
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