AIEngineer

The AI Engineer is responsible for researching, developing, and deploying artificial intelligence solutions that serve both internal operations and client needs. This role plays a critical part in the company's AI-Driven transformation roadmap, with a focus on automation systems, AI Agents, and supporting the Data team in building intelligent analytics tools. **Job Description:** **AI Agent & Automation Development** * Design and develop AI Agents for internal enterprise use and client-facing applications (RAG, chatbots, automation agents). * Build automated data pipelines: collection, cleansing, enrichment, and distribution powered by AI. * Develop intelligent alerting systems with built-in root cause analysis and recommended actions. * Collaborate with the Salesforce CRM team on system integrations between CRM and other platforms (Call Center, DMS, Social Platform) to ensure seamless data exchange and end-to-end customer journey tracking. **Data Team Support** * Collaborate with the Data team to add AI layers on top of existing dashboards and analytics tools. * Build AI tools to automate data processing workflows and quality validation. * Advise on and implement AI techniques to improve reporting accuracy and speed. **Internal AI Strategy** * Evaluate and recommend AI models and frameworks suited to each real-world business use case. * Train and support team members in applying AI to their daily workflows. * Monitor emerging AI developments and apply relevant techniques to production systems. **Requirements** * Minimum 2–3 years of hands-on AI/ML development experience in production environments. * Proven track record designing and deploying at least one AI Agent or RAG system in a real project. * Proficient in Python at production level; capable of writing and reviewing high-quality code. * Strong understanding of the LLM ecosystem: OpenAI, Anthropic, Gemini, Llama, and advanced prompting techniques. * Experience with vector databases (Pinecone, Weaviate, Chroma,