Instacart
Grocery Delivery
AIEngagementManager
Neural analysis suggests this role is
optimal for Senior candidates.
“AI Engagement Manager at Instacart. Skills: AI Engagement, Program Management, Cost Management. Own engagement economics. Track full cost structure”
What You'll Achieve.
Get partners to value
Industry & Context.
Root cause analysis
Travel up to 50%+
What They're Looking For.
Must Have
8+ years technical project management, 8+ years enterprise engagement management, Manage programs full SDLC, Identify and manage risk, Develop detailed work plans, Allocate resources across workstreams, Technical fluency for AI/ML, Build engagement cost models, Track resource utilization, Track time allocation, Track cost inputs, Translate cost data to analysis, Exceptional communication skills, Exceptional organizational skills, Exceptional time management skills, Facilitate productive meetings, Create project clarity assets, Create project clarity processes, Operate in ambiguous environments, Bachelor's degree or equivalent experience, Willingness to travel ~50%
Nice to Have
Manage AI deployments, Manage data platform deployments, Manage systems integration deployments, Background in retail tech, Background in e-commerce, Background in operations, Background in CPG, Work at intersection of engineering, product, commercial, Familiarity with agentic AI platforms, Familiarity with LLM APIs, Familiarity with RAG-based systems, Familiarity with CRM tools, Familiarity with BI platforms, Familiarity with reporting platforms, Familiarity with workshop facilitation tools, PMP or equivalent credentials, Prior work in forward-deployed environment, Prior work in embedded environment, Prior work in startup environment
What You'll Do.
Own engagement economics
Track full cost structure
Track resource allocation
Track time spent per workstream
Maintain cost-to-deliver view
Surface cost-benefit signals
Inform prioritization decisions
Inform go/no-go decisions
Build foundation for scale
Be operational backbone of engagement
Orchestrate multi-stakeholder AI engagements
Take Instacart Intelligence Platform to market
How You'll Work.
Team & Collaboration
Multi-stakeholder engagements; Partner engineering teams; Internal teams; Commercial teams; Product teams; Engineering teams
Communication Scope
Executive presentations; Partner conversations
Process & Methodology
Technical project management, Enterprise engagement management, Program management, Software development lifecycle management, Risk management, Work plan development, Resource allocation, Cost modeling, Cost-benefit analysis
Full Job Description
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P what you build now will become the foundation for how this team operates at scale. Own engagement economics. Track the full cost structure of every active engagement — resource allocation across the pod, time spent per workstream, and cost card inputs — and maintain a running view of cost-to-deliver across the portfolio. Surface cost/benefit signals to inform prioritiza
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