Abridge
healthcare
AIEnablementProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“AI Enablement Program Manager at Abridge. Skills: AI Enablement, Program Management, AI Governance, Prompt Engineering. Own company-wide strategy for AI tool adoption. Design and run programs, frameworks, and enablement loops”
What You'll Achieve.
Improve clinical documentation efficiencies; Enable clinicians to focus on patients; Transform patient-clinician conversations; Map AI-generated summaries to ground truth; Trust and verify AI output; Set industry standards for responsible AI deployment; Move fast with AI without creating risk; Enable people to move fast within compliance boundary; Build durable capability; Make governed path easier than ungoverned path; Report to IT leadership and CISO; Drive adoption of approved tooling; Embed AI literacy into how teams work
Industry & Context.
Identify friction points; Problem-solving
What They're Looking For.
Must Have
5 - 8 years in a technical program management, enablement, or IT role with a focus on technology adoption, Direct experience with AI or enterprise SaaS rollouts required, Demonstrated hands-on experience with generative AI tools (Claude, ChatGPT, Cursor, or equivalent), agentic workflows, and prompt engineering, Familiarity with data handling requirements in regulated environments (HIPAA experience strongly preferred), Proven ability to design, launch, and iterate on multi-stakeholder programs, Comfortable owning a roadmap, managing intake queues, and driving cross-functional deliverables without a large team, Exceptional written and verbal communication, Able to translate complex AI and security concepts into language that engineers, clinicians, executives, and ops staff can all act on, presentation and facilitation skills required, Comfortable defining metrics, building tracking mechanisms, and using data to make program decisions
Nice to Have
Experience in a healthcare, life sciences, or other regulated environment, Familiarity with MCP (Model Context Protocol), agentic AI architectures, or enterprise AI connector governance, Experience managing or contributing to an AI Champions or internal community of practice program, Background in IT Operations, Security, or enterprise SaaS governance, Experience with Claude CoWork, Claude Projects, or Anthropic enterprise tooling
What You'll Do.
Own company-wide strategy for AI tool adoption
Design and run programs
Own intake process for AI tool requests
Manage lifecycle of approved tools and connectors
Translate governance framework into practical enablement
Build and improve AI enablement program
Embed directly with business teams
Develop training content on prompt engineering
Own content library: tooling guides
Maintain Abridge Global SaaS AI Matrix
and Legal on BAA execution
Identify and address shadow AI usage
Define and track adoption metrics
Instrument enablement programs with assessments
Translate data into program improvements
How You'll Work.
Team & Collaboration
Work closely with the CISO and functional leads; Partner with the CISO and Enterprise Security Director; Work across Engineering, Product, Clinical, and Operations teams
Communication Scope
Exceptional written and verbal communication; Translate complex AI and security concepts; presentation and facilitation skills
Process & Methodology
Technical program management, Program Design, Manage intake queues, Drive cross-functional deliverables
Full Job Description
ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As the AI Enablement Program Manager, you will own Abridge’s company-wide strategy for AI tool adoption, literacy, and safe use. You will design and run the programs, frameworks, and embedded enablement loops that help Abridge move fast with AI without creating compliance, security, or accuracy risk. You will operate at the intersection of IT, Security, and the business, reporting to the Head of IT and working closely with the CISO and functional leads across the company. You will own the intake process for AI tool requests, manage the lifecycle of approved tools and connectors, and translate the governance framework into practical enablement that employees actually use. Abridge operates in a healthcare AI environment under HIPAA, SOC 2, and FedRAMP Moderate. AI enablement here means enabling people to move fast within a real compliance boundary. WHAT YOU’LL DO AI ADOPTION & ENABLEMENT PROGRAMS - Pr
Applying for this AI Enablement Program Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Abridge?
Real rants from real employees. Read before you apply.