Payrails
Payment Software
AIEnablementEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“AI Enablement Engineer at Payrails. Skills: AI tooling, Automation, Workflow optimization. Analyze workflows. Analyze EPD feedback”
What You'll Achieve.
Make EPD measurably faster
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
3-5 years of experience in Engineer, Enablement, or Training, Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience, Fluent in English, Familiarity with prompting, Familiarity with retrieval-augmented generation (RAG), Familiarity with agent workflows, Technical writing and documentation skills, Comfortable working in Notion or similar CMS/wiki tools, Good understanding of APIs, Good understanding of automation, Good understanding of system integration concepts
Nice to Have
AI-native mindset
What You'll Do.
Discover product team needs
Translate needs into knowledge content
Build knowledge bases
Organize knowledge bases
Refine AI agent performance
Improve prompt design
Improve retrieval quality
Collaborate with Product
Collaborate with Engineering
Document new features
Make documentation discoverable
Translate complex concepts
Create learning resources
Use data for refinement
Use testing for refinement
Use feedback loops for refinement
Refine knowledge flows
How You'll Work.
Team & Collaboration
Product teams; Engineering teams; GTM teams
Communication Scope
Outstanding communication; Outstanding writing; Explain complex concepts; Create documentation
Full Job Description
ABOUT PAYRAILS Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we’ve seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before. Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business. We are backed by some of the world’s top investors including Andreessen Horowitz https://a16z.com/portfolio/, HV Capital https://www.hvcapital.com/companies, EQT Ventures https://eqtventures.com/ and General Catalyst https://www.generalcatalyst.com/, who share our mission to simplify payment complexity globally. At Payrails, we’re committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn’t just a value here; it’s a way of working. We believe that great people thrive in environments where there’s trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other’s craft. Everyone is encouraged to understand the bigger picture - what we’re building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, a
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