Payrails

Payment Software

AIEnablementEngineer

€65–85k ~AI est. Berlin, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“AI Enablement Engineer at Payrails. Skills: AI tooling, Automation, Workflow optimization. Analyze workflows. Analyze EPD feedback”

What You'll Achieve.

Make EPD measurably faster

Industry & Context.

Payment Software
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

3-5 years of experience in Engineer, Enablement, or Training, Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience, Fluent in English, Familiarity with prompting, Familiarity with retrieval-augmented generation (RAG), Familiarity with agent workflows, Technical writing and documentation skills, Comfortable working in Notion or similar CMS/wiki tools, Good understanding of APIs, Good understanding of automation, Good understanding of system integration concepts

Nice to Have

AI-native mindset

What You'll Do.

Discover product team needs

Translate needs into knowledge content

Build knowledge bases

Organize knowledge bases

Refine AI agent performance

Improve prompt design

Improve retrieval quality

Collaborate with Product

Collaborate with Engineering

Document new features

Make documentation discoverable

Translate complex concepts

Create learning resources

Use data for refinement

Use testing for refinement

Use feedback loops for refinement

Refine knowledge flows

How You'll Work.

Team & Collaboration

Product teams; Engineering teams; GTM teams

Communication Scope

Outstanding communication; Outstanding writing; Explain complex concepts; Create documentation

Full Job Description

ABOUT PAYRAILS Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we’ve seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before. Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business. We are backed by some of the world’s top investors including Andreessen Horowitz https://a16z.com/portfolio/, HV Capital https://www.hvcapital.com/companies, EQT Ventures https://eqtventures.com/ and General Catalyst https://www.generalcatalyst.com/, who share our mission to simplify payment complexity globally. At Payrails, we’re committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn’t just a value here; it’s a way of working. We believe that great people thrive in environments where there’s trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other’s craft. Everyone is encouraged to understand the bigger picture - what we’re building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, a

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