OpenAI
Technology
AIDeploymentManager
Neural analysis suggests this role is
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“AI Deployment Manager at OpenAI. Skills: Customer Success, AI Deployment, Enablement Services. Own enablement of OpenAI products. Define effective enablement patterns”
What You'll Achieve.
Accelerate time-to-value; Deepen product adoption; Make OpenAI indispensable; Accelerate customer confidence; Increase product adoption; Support successful launches; Translate product features into outcomes; Own activation outcomes; Own sustained usage outcomes; Drive measurable customer impact
Industry & Context.
Identify patterns across customers; Translate patterns into scalable approaches; Connect product capabilities to business outcomes; Adapt quickly to new information; Adapt to shifting priorities; Adapt to real time questions
Relocation assistance
What They're Looking For.
Must Have
6+ years customer facing experience, 6+ years enablement experience, 6+ years instructional roles experience, Engage C-level audiences, Engage business audiences, Engage technical audiences, Experience in complex enterprise environments, Product fluency across ChatGPT, Product fluency across Agents, Product fluency across OpenAI ecosystem, Practical understanding of AI capabilities, Experience leading workshops, Experience leading enablement programs, Design learning journeys, Facilitate live sessions, Respond to questions in real time, Identify patterns across customers, Translate patterns into scalable approaches, Connect product capabilities to business outcomes, Comfortable thinking on feet, Adapt quickly to new information, Adapt to shifting priorities, Adapt to real time questions, Maintain clarity in live environments, Maintain ownership in live environments, Maintain momentum in live environments, Humble attitude, Eagerness to help others succeed, Curiosity to learn, Deepen understanding of AI capabilities, Committed to safe AI evolution, Committed to responsible AI evolution
Nice to Have
Experience with Kubernetes a plus, Container orchestration platforms a plus
What You'll Do.
Own enablement of OpenAI products
Define effective enablement patterns
Support adoption across teams
Serve as Subject Matter Expert
Support internal enablement
Identify emerging customer use cases
Aggregate customer feedback
Lead customer enablement
Manage customer lifecycle
Design high-impact engagements
Deliver high-impact engagements
Drive customer activation
Drive sustained usage
Drive measurable business value
Design enablement programs
Partner closely with Sales
Partner with AI Success Engineers
Partner with Solutions Engineering
Partner with Product teams
Ensure seamless handoff
Ensure consistent customer experience
Develop scalable enablement assets
Develop best practices
Translate product capabilities
Gather customer feedback
Synthesize themes across accounts
Relay insights to stakeholders
Inform product improvements
Inform program improvements
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with AI Success Engineers; Partner with Solutions Engineering; Partner with Product teams; Cross-functional collaboration
Communication Scope
Exceptional presentation; Exceptional communication; Translate AI capabilities; Clear value communication; Practical value communication
Full Job Description
About the Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class services execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability - through structured training, technical enablement, and services. By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents. This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer reloc
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