OpenAI
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AIDeploymentEngineeringManager,DigitalNatives
Neural analysis suggests this role is
optimal for Manager candidates.
“AI Deployment Engineering Manager, Digital Natives at OpenAI. Skills: AI Deployment, Customer Success, Team Leadership. Own strategy and operating model. Align with company objectives”
What You'll Achieve.
Live production applications; Increased API adoption; Impactful customer stories
Industry & Context.
What They're Looking For.
Must Have
8+ years technical customer-facing experience, 2+ years leading technical post-sales teams, Led complex Generative AI/ML implementations, Knowledge of network/cloud architecture, Industry experience in Python or Javascript, Effective and polished communicator, Humble attitude, Eagerness to help others, Desire to pick up knowledge
Nice to Have
Experience with Kubernetes, Container orchestration platforms experience
What You'll Do.
Own strategy and operating model
Align with company objectives
Lead AI Deployment Engineers
Build AI Deployment Engineers
Mentor AI Deployment Engineers
Deliver exceptional customer outcomes
Serve as technical advocate
Synthesize customer needs
Develop product roadmaps
Act as technical escalation point
Foster trust with stakeholders
Maintain executive communication
Serve as industry thought leader
Champion technology application
How You'll Work.
Team & Collaboration
Cross-functional teams; Executive stakeholders
Communication Scope
Translate business topics; Translate technical topics
Process & Methodology
Backlog management
Full Job Description
About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our AI Deployment Engineers in the Digital Native segment, you’ll help technology and software companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the role We are seeking a leader to ensure the technical success of our most strategic technology and software customers in the Americas. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology. This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the strategy and operating model of the AI Deployment Engineering team, ensuring alignment with company objectives and the evolving needs of our customers. - Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption. - Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps. - Act as the primary technical escalation point during development, fostering trust
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