OpenAI
AI Research and Deployment
AIDeploymentEngineer
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“AI Deployment Engineer at OpenAI. Skills: Generative AI, Customer Engagement, Solutions Architecture, Technical Leadership. Serve as technical subject matter expert. Design and deploy GenAI solutions”
What You'll Achieve.
Ensure customers realise tangible business value; Drive successful outcomes
Industry & Context.
Solutions-oriented; Take end-to-end ownership of challenges
3 days in the office per week, Relocation assistance
What They're Looking For.
Must Have
5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers, Experience leading complex deployments of Generative AI or traditional machine learning systems, Hands-on proficiency in languages like Python, JavaScript, or similar, Comfortable building prototypes or proofs of concept
Nice to Have
Infrastructure and network architecture considerations
What You'll Do.
Serve as technical subject matter expert
Design and deploy GenAI solutions
Engage with stakeholders
Identify and prioritize GenAI applications
Validate GenAI applications
Accelerate customer time to value
Provide architectural guidance
Build hands-on prototypes
Advise on best practices
Maintain relationships with leadership
Drive adoption and expansion
Contribute to open-source resources
Create enterprise-facing documentation
Share learnings internally
Inform product development
Improve customer outcomes
Operationalize technical success practices
How You'll Work.
Team & Collaboration
Work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams; Collaborate with internal teams to inform product development; Support teammates and customers
Communication Scope
Explain technical and business concepts clearly to executive and practitioner audiences
Process & Methodology
Guide projects from early prototyping through enterprise-grade production deployments, Managing multiple workstreams
Full Job Description
About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership. As an AI Deployment Engineer you will help customers across various industries transform their businesses through applications such as customer service automation, content generation, and entirely new offerings powered by our most advanced models. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. About the role We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments. You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment. This role is based in our London office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees. In this role, you will: - Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and depl
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