AI&DataEngineer

This role builds and owns the AI and data systems at the core of Tern's product. You'll set the standard on evals, pipeline reliability, and advisor reporting on a small team where the scope is real and the ownership is yours. If you've been waiting for AI problems worth owning, this is that job. ABOUT TERN Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it. Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, professional, and profitable operations, giving them the modern infrastructure they need to lead the next chapter of travel. But the impact goes beyond business. Travel advisors help clients move more intentionally through the world. When a traveler works with an advisor, they're more likely to avoid overtouristed hotspots and more likely to spend their dollars in places where they can do real good. That's the kind of travel we want more of. At Tern, we believe in small business. We believe in the power of travel. And we're building the future of both. AI & DATA ENGINEER AI is becoming central to Tern's product, and the quality of those AI features lives or dies on the data behind them. This role sits right at that intersection. You'll be a senior builder on our data team, working closely with our Data / AI Lead, and your north star is making Tern's AI features trustworthy. That's an engineering problem, and you'll solve it by building: the systems those features run on, the eval harnesses that tell us whether they're actually good, and the monitoring that catches quality and drift in production. That work rests on a data foundation you'll also own. Tern is the system of record for every advisor and agency on the platform, so our data is one of the most valuable things we have, and it has to do double duty; feeding