Level Access

AI&BusinessProcessEngineer

North America Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“AI & Business Process Engineer at Level Access. Skills: AI-Powered Automations, Business Process Redesign, Microsoft Power Platform, Workflow Automation. Design and build AI-powered automations. Identify opportunities to eliminate manual work”

What You'll Achieve.

Manual administrative work is significantly reduced; People organization operates faster, more consistently, and with greater scalability; Employees and managers have simpler, more intuitive experiences; AI and automation solutions are actively adopted and embedded into daily workflows; Processes become easier to maintain, measure, and improve over time; Create meaningful, measurable impact for employees and leaders; Reduce administrative burden; Improve scalability; Create capacity across the People team; Improve employee and manager experiences; Enable the People team to operate more strategically; Simplify work and improve operational effectiveness; Strengthen operational foundations for AI adoption; Improve the quality, structure, and accessibility of People data, documentation, and processes; Maximize capabilities of tools like Copilot and Power Platform; Thoughtfully evaluate where additional platforms or integrations make sense; Ensure solutions are secure, scalable, and aligned with enterprise standards; Create scalable workflows that are reliable, measurable, maintainable, and secure; Help establish scalable AI practices and operational standards; Help improve operational consistency and workflow clarity; Build practical solutions that improve how work gets done

Industry & Context.

Problems you'll solve

Solving operational and business problems; Look for root causes instead of automating broken processes; Problem-solving skills

What They're Looking For.

Must Have

Experience mapping, redesigning, and improving business processes, Hands-on experience building automation workflows within platforms such as Microsoft Power Automate, Power Platform, Copilot Studio, Zapier, n8n, Make, or similar automation ecosystems, Experience working with APIs, webhooks, integrations, and business systems, Practical experience applying AI tools such as Copilot, Claude, ChatGPT, or similar technologies in real business workflows, Ability to independently manage multiple concurrent projects and priorities problem-solving and stakeholder partnership skills, Comfort operating in ambiguity and helping shape a new capability within a growing organization, Ability to evaluate and recommend automation and AI tools pragmatically based on business impact, user experience, scalability, security, and cost

Nice to Have

Experience working in a SaaS or technology company, Familiarity with HR systems, recruiting platforms, LMS tools, or collaboration systems, Experience measuring automation impact, including time savings, adoption, quality improvements, or error reduction, Exposure to change management, enablement, or process documentation initiatives, Experience supporting AI governance or operational enablement programs

What You'll Do.

Design and build AI-powered automations

Identify opportunities to eliminate manual work

Map current-state workflows

Redesign processes before automating

Build and maintain automation workflows

Integrate systems across HR

and operational workflows

Create scalable workflows

and iterate on solutions

Partner with People leaders to identify AI use cases

Help employees adopt and extend solutions

Translate technical concepts for non-technical stakeholders

Establish scalable AI practices

Assess process quality

documentation standards

Improve operational consistency and workflow clarity

Simplify processes and improve employee experience

and operational best practices

How You'll Work.

Team & Collaboration

Partner closely with teams across HR Business Partnering, Talent Acquisition, People Operations, Enablement, Internal Communications, Compensation, and EPMO; Partner with stakeholders to understand underlying business problems; Partner with the Technology team to ensure solutions are secure, scalable, and aligned with enterprise standards; Partner with People leaders and stakeholders; Partner with cross-functional teams

Communication Scope

Communicate technical ideas clearly and effectively to non-technical audiences

Process & Methodology

Manage multiple concurrent projects and priorities

Full Job Description

AI & Business Process Engineer At Level Access, we believe AI should create meaningful, measurable impact for employees and leaders, not just experimentation. We are looking for an AI & Business Process Engineer to help transform how our People organization operates by designing and building AI-powered automations that reduce administrative burden, improve scalability, and create capacity across the People team. This role will partner closely with teams across HR Business Partnering, Talent Acquisition, People Operations, Enablement, Internal Communications, Compensation, and EPMO to redesign and automate workflows that improve employee and manager experiences while enabling the People team to operate more strategically. You will not simply automate existing processes. You will partner with stakeholders to understand the underlying business problem, redesign workflows where needed, and build scalable solutions that simplify work and improve operational effectiveness. You will also help strengthen the operational foundations required for successful AI adoption by improving the quality, structure, and accessibility of People data, documentation, and processes that power automation workflows. Our environment is primarily built within the Microsoft ecosystem, and we are looking for someone who can maximize the capabilities of tools like Copilot and Power Platform while thoughtfully evaluating where additional platforms or integrations make sense. This role reports to the Chief People Officer and partners closely with the Technology team to ensure solutions are secure, scalable, and aligned with enterprise standards. What You’ll Do Design and Build AI-Powered Automations Identify opportunities to eliminate manual work, reduce operational friction, and improve productivity across the People organization Map current-state workflows, identify root problems, and redesign processes before automating them Build and maintain automation workflows primarily within the Microsoft e

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