Capco

Financial Services

AIBusinessAnalyst

£55–75k ~AI est. Glasgow, Scotland, United Kingdom; Edinburgh, Scotland, United Kingdom Permanent Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“AI Business Analyst at Capco. Skills: AI transformation, Business analysis, Financial services. Identify AI-enabled business opportunities. Define AI-enabled business opportunities”

What You'll Achieve.

Improve operational efficiency; Improve employee productivity; Improve decision-making; Improve customer outcomes; Deliver measurable business value

Industry & Context.

Financial Services
Problems you'll solve

Analytical skills; Problem-solving skills; Data interpretation; Identify insights; Build recommendations

Eligibility Requirements

Office-based 2-3 days/week, No visa sponsorship

What They're Looking For.

Must Have

Proven experience as a Business Analyst within Financial Services, Demonstrable experience delivering business and technology change initiatives, Experience supporting digital, data, automation, or AI-enabled transformation programmes, Understanding of AI technologies and the broader AI ecosystem, Analytical and problem-solving skills, Familiarity with Agile delivery methodologies, Understanding of governance, operational risk, regulatory considerations, and responsible AI principles within financial services

Nice to Have

Experience working directly within investment banking or capital markets organisations, Previous consulting or advisory experience, Experience supporting AI product delivery, Exposure to enterprise AI platforms, Familiarity with SDLC, DevOps, MLOps, AI governance frameworks, Experience leading or mentoring junior Business Analysts, Knowledge of project planning disciplines, Experience developing dashboards, reporting, management information, or performance metrics

What You'll Do.

Identify AI-enabled business opportunities

Define AI-enabled business opportunities

Analyse AI-enabled business opportunities

Understand business challenges

Define target outcomes

Translate opportunities into functional specifications

Translate opportunities into user stories

Translate opportunities into acceptance criteria

Map business processes

Analyse business processes

Optimise business processes

Map customer journeys

Analyse customer journeys

Optimise customer journeys

Analyse operating models

Optimise operating models

Support business case development

Support requirements definition

Support implementation

Partner with AI engineers

Partner with architects

Partner with product owners

Partner with delivery teams

Support design of AI capabilities

Support development of AI capabilities

Support validation of AI capabilities

Support rollout of AI capabilities

Contribute to backlog refinement

Contribute to sprint planning

Contribute to stakeholder management

Contribute to reporting

Contribute to governance activities

Support responsible AI adoption

Contribute to governance activities

Contribute to risk activities

Contribute to compliance activities

Contribute to change management activities

Contribute to training activities

Contribute to business readiness activities

Analyse AI performance metrics

Analyse operational outcomes

Support continuous improvement

Support business value realisation

Collaborate with internal stakeholders

Collaborate with external stakeholders

Collaborate with third-party vendors

Drive successful programme outcomes

How You'll Work.

Team & Collaboration

Business stakeholders; Product teams; AI specialists; Technology delivery teams; AI engineers; Architects; Product owners; Delivery teams; Third-party vendors; Cross-functional teams

Communication Scope

Translate technical concepts; Business outcomes

Process & Methodology

Agile, Hybrid delivery, Project lifecycle, Programme delivery

Full Job Description

AI Business Analyst – Location Glasgow (Hybrid) | Type: Permanent Drive impactful change within Scotland’s Financial sector The Role Capco is seeking experienced Business Analysts to join our Business Consulting practice, supporting strategic transformation programmes across leading financial services and investment banking clients. This role combines core business analysis expertise with a focus on AI-enabled transformation, helping clients bridge the gap between emerging AI capabilities and practical business outcomes. Working closely with business stakeholders, product teams, AI specialists, and technology delivery teams, you will identify opportunities to leverage Generative AI, automation, and agentic workflows to improve operational efficiency, employee productivity, decision-making, and customer outcomes. You will play a key role in shaping business requirements, driving change initiatives, and supporting the successful delivery and adoption of AI-enabled solutions within complex, regulated environments. This is an exciting opportunity for Business Analysts who are passionate about innovation and transformation, while developing deep expertise across Capital Markets and the evolving AI landscape. What You'll Do Work with stakeholders across financial services and investment banking organisations to identify, analyse, and define AI-enabled business opportunities, including Generative AI, Copilot, automation, and agentic workflow use cases. Lead workshops and requirements gathering sessions to understand business challenges, define target outcomes, and translate opportunities into functional specifications, user stories, and acceptance criteria. Map, analyse, and optimise business processes, customer journeys, and operating models to identify opportunities for transformation, automation, and operational efficiency. Support delivery across the full project lifecycle, from business case development and requirements definition through to testing, UAT planning, imp

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