Capco
Financial Services
AIBusinessAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“AI Business Analyst at Capco. Skills: AI transformation, Business analysis, Financial services. Identify AI-enabled business opportunities. Define AI-enabled business opportunities”
What You'll Achieve.
Improve operational efficiency; Improve employee productivity; Improve decision-making; Improve customer outcomes; Deliver measurable business value
Industry & Context.
Analytical skills; Problem-solving skills; Data interpretation; Identify insights; Build recommendations
Office-based 2-3 days/week, No visa sponsorship
What They're Looking For.
Must Have
Proven experience as a Business Analyst within Financial Services, Demonstrable experience delivering business and technology change initiatives, Experience supporting digital, data, automation, or AI-enabled transformation programmes, Understanding of AI technologies and the broader AI ecosystem, Analytical and problem-solving skills, Familiarity with Agile delivery methodologies, Understanding of governance, operational risk, regulatory considerations, and responsible AI principles within financial services
Nice to Have
Experience working directly within investment banking or capital markets organisations, Previous consulting or advisory experience, Experience supporting AI product delivery, Exposure to enterprise AI platforms, Familiarity with SDLC, DevOps, MLOps, AI governance frameworks, Experience leading or mentoring junior Business Analysts, Knowledge of project planning disciplines, Experience developing dashboards, reporting, management information, or performance metrics
What You'll Do.
Identify AI-enabled business opportunities
Define AI-enabled business opportunities
Analyse AI-enabled business opportunities
Understand business challenges
Define target outcomes
Translate opportunities into functional specifications
Translate opportunities into user stories
Translate opportunities into acceptance criteria
Map business processes
Analyse business processes
Optimise business processes
Map customer journeys
Analyse customer journeys
Optimise customer journeys
Analyse operating models
Optimise operating models
Support business case development
Support requirements definition
Support implementation
Partner with AI engineers
Partner with architects
Partner with product owners
Partner with delivery teams
Support design of AI capabilities
Support development of AI capabilities
Support validation of AI capabilities
Support rollout of AI capabilities
Contribute to backlog refinement
Contribute to sprint planning
Contribute to stakeholder management
Contribute to reporting
Contribute to governance activities
Support responsible AI adoption
Contribute to governance activities
Contribute to risk activities
Contribute to compliance activities
Contribute to change management activities
Contribute to training activities
Contribute to business readiness activities
Analyse AI performance metrics
Analyse operational outcomes
Support continuous improvement
Support business value realisation
Collaborate with internal stakeholders
Collaborate with external stakeholders
Collaborate with third-party vendors
Drive successful programme outcomes
How You'll Work.
Team & Collaboration
Business stakeholders; Product teams; AI specialists; Technology delivery teams; AI engineers; Architects; Product owners; Delivery teams; Third-party vendors; Cross-functional teams
Communication Scope
Translate technical concepts; Business outcomes
Process & Methodology
Agile, Hybrid delivery, Project lifecycle, Programme delivery
Full Job Description
AI Business Analyst – Location Glasgow (Hybrid) | Type: Permanent Drive impactful change within Scotland’s Financial sector The Role Capco is seeking experienced Business Analysts to join our Business Consulting practice, supporting strategic transformation programmes across leading financial services and investment banking clients. This role combines core business analysis expertise with a focus on AI-enabled transformation, helping clients bridge the gap between emerging AI capabilities and practical business outcomes. Working closely with business stakeholders, product teams, AI specialists, and technology delivery teams, you will identify opportunities to leverage Generative AI, automation, and agentic workflows to improve operational efficiency, employee productivity, decision-making, and customer outcomes. You will play a key role in shaping business requirements, driving change initiatives, and supporting the successful delivery and adoption of AI-enabled solutions within complex, regulated environments. This is an exciting opportunity for Business Analysts who are passionate about innovation and transformation, while developing deep expertise across Capital Markets and the evolving AI landscape. What You'll Do Work with stakeholders across financial services and investment banking organisations to identify, analyse, and define AI-enabled business opportunities, including Generative AI, Copilot, automation, and agentic workflow use cases. Lead workshops and requirements gathering sessions to understand business challenges, define target outcomes, and translate opportunities into functional specifications, user stories, and acceptance criteria. Map, analyse, and optimise business processes, customer journeys, and operating models to identify opportunities for transformation, automation, and operational efficiency. Support delivery across the full project lifecycle, from business case development and requirements definition through to testing, UAT planning, imp
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