Smeetz
Computer Software
AIAutomationSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“AI Automation Specialist at Smeetz. Skills: AI Automation, Operations Management, Process Rebuilding, AI-Native Capabilities Development. Run the operational backbone — HR and staff management, onboarding/offboarding, provider and vendor relationships, contracts and legal coordination, debtors payments, SaaS and internal tooling. Rebuild each of these workflows on AI agents and modern automation”
What You'll Achieve.
An Operations function that runs on systems, not on hours — no manual work in the loop; Leadership stops worrying about Operations once you're in the seat
Industry & Context.
build and debug automations end-to-end; Spot high-leverage opportunities; Picks the simplest tool that works; No over-engineering, no hype-chasing
What They're Looking For.
Must Have
3+ years in operations, business operations, chief-of-staff, or similar generalist roles in a SaaS or scale-up environment, business acumen — understands how a company actually runs: people, vendors, contracts, cash, customers, Hands-on experience building AI agents (Anthropic Claude or equivalent), prompt engineering, and modern automation platforms (n8n, Make, Zapier, Notion), Comfortable enough with data and basic scripting to build and debug automations end-to-end, SQL competence, experience integrating with SaaS APIs (HubSpot, Notion, Slack, billing systems), Experience spanning HR, legal, providers, and finance operations — or the appetite to own all of them, Full professional English
Nice to Have
Python, JS, or SQL a plus, not required, BigQuery a plus, French, Spanish, or German a plus, SaaS or scale-up experience a finance or operations domain exposure a plus
What You'll Do.
Run the operational backbone — HR and staff management
onboarding/offboarding
provider and vendor relationships
contracts and legal coordination
SaaS and internal tooling
Rebuild each of these workflows on AI agents and modern automation
Line-manage and develop our existing Business Operations Associate
Use AI to build new internal services and capabilities — inside Operations and across other teams at Smeetz
Train teams on Claude skills
How You'll Work.
Team & Collaboration
Collaborate with Accounting & Finance; Work as a partner to the Senior Accounting & Controlling Manager; share AI tooling, automation patterns, and lessons learned from Operations; Train teams on Claude skills, prompts, and workflows; Develops the people around you; Makes the team around you faster and more AI-fluent
Communication Scope
Full professional English; French, Spanish, or German a plus; Communicates outcomes not status updates
Process & Methodology
Prioritise their work toward the highest-leverage Operations bottlenecks, Spot high-leverage opportunities, prototype fast, scale what lands, Ships in days, not quarters, Prototypes and iterates fast
Full Job Description
Smeetz is the leading AI-powered unified commerce platform for the European leisure and entertainment industry with 200+ venues, 10+ countries, €10M raised, and a Series A in motion. We're rebuilding Operations to run on AI agents and modern automation instead of headcount. We need a sharp operator with real business sense and an AI-native instinct to own the operational backbone — HR, providers, legal, vendors, contracts — rebuild it on AI-driven workflows, and use AI to create new operational capabilities. Manages our existing Business Operations Associate. Reports directly to the CEO. This is a delegation hire: leadership stops worrying about Operations once you're in the seat. We move fast and expect the same with precision without bureaucracy. ### Key responsibilities * **Own Operations:** Run the operational backbone — HR and staff management, onboarding/offboarding, provider and vendor relationships, contracts and legal coordination, debtors payments, SaaS and internal tooling. Make sure things run, contracts get signed, partners deliver.. * **Automate Operations:** Rebuild each of these workflows on AI agents and modern automation. Goal: an Operations function that runs on systems, not on hours — no manual work in the loop.. * **Lead the Business Operations Associate** : Line-manage and develop our existing Business Operations Associate. Coach on AI-native ways of working, prioritise their work toward the highest-leverage Operations bottlenecks, and grow them as the function scales. * **New AI-Native Capabilities:** Use AI to build new internal services and capabilities — inside Operations and across other teams at Smeetz — that wouldn't exist without it. Spot high-leverage opportunities, prototype fast, scale what lands. * **Collaborate with Accounting & Finance:** Work as a partner to the Senior Accounting & Controlling Manager — share AI tooling, automation patterns, and lessons learned from Operations. Each function owns its own scope. * **Adoption & Ena
Applying for this AI Automation Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Smeetz?
Real rants from real employees. Read before you apply.